Support Ticketing

We currently experiencing slowness in tickets. Our team is actively investigating the issue and working toward a resolution.

We are currently investigating an issue that is causing errors for some customers during ticket exports. Our team is actively working to identify the root cause and minimize the impact. We will share further updates as more information becomes available.

We are currently observing a partial outage within our cloud provider’s US-East-1 region, which may be impacting Freshworks services. Our team is actively working with the cloud provider to assess the impact and mitigate the issue. Further updates will be shared as more information becomes available.