Shippo
Last 30 Days
Ongoing Incidents
Important Shipping Alert: Canada Post Strike in Effect
Due to a national strike by the Canadian Union of Postal Workers effective September 25th, customers are asked to refrain from mailing items to Canada via USPS or domestically via Canada Post until further notice. This will impact shipments currently in transit as well as new shipments. It’s unclear how long the strike will last. To ensure your packages don’t get delayed or lost, Shippo will b...
Incidents in the last 30 days
Degraded Service Performance
We are investigating reports of degraded performance affecting the Shippo service.
Elevated error rate on FedEx Transaction
We are experiencing some issues on transaction service with FedEx . We have reached out to the carrier and and actively monitoring the status of these issues and will provide further updates soon.
Increased Error Rates Across All Carrier Services
We saw increased error rates across all services starting around 10:15pm UTC. We're actively working to resolve the issue and are starting to see the error rates recover. We'll continue to monitor and share further updates shortly
Elevated Error Rates on Tracking API (Webhook Creation & Real-Time Tracking)
We’re seeing elevated error rates on the Tracking API, specifically affecting webhook creation and real-time tracking. We’re actively investigating and will post further updates soon