Phone Services

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Vietnamobile network subscribers in Vietnam. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Vietnamobile network subscribers in Vietnam. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Our monitoring systems have detected a potential issue with Programmable Messaging. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing voice call failures from network subscribers to Twilio Spain Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery report delays from a subset of alphanumeric Sender IDs to MobiFone network subscribers in Vietnam. Message delivery may succeed, but delivery receipts may be delayed. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays from Twilio to Beeline network subscribers in Kazakhstan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Performance issues have been reported with WhatsApp Business Profile management. This is affecting a subset of users attempting to update profiles via the API and Twilio Console. Engineers are investigating. We will provide an update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the Netherlands. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Australia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery failures from Twilio to Viettel network subscribers in Viet Nam. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing voice call failures from network subscribers in Lithuania to Twilio Lithuania Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Vodafone network subscribers in Italy. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to DigiTel network subscribers in Venezuela. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

We are currently experiencing issues with WhatsApp Sender Onboarding. Our team is actively investigating the problem. We expect to provide another update in one hour or as soon as more information becomes available.

Our engineers have identified an issue causing errors and message delays on the WhatsApp channel for Verify. We are working with the provider on a resolution and expect to provide another update in one hour or as soon as more information becomes available.

Twilio customers may be experiencing MMS delivery delays from Twilio to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio United States Toll-Free Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing User Authentication Identity API errors in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Claro network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Our monitoring systems have detected a potential issue with outbound calls to Mexico, resulting in a SIP 484. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Our monitoring systems have detected a potential issue with the SMPP API impacting delivery receipts. Outgoing MT messages are unaffected. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Twilio customers may be experiencing SMS delivery delays from network subscribers to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Our monitoring systems have detected a potential issue with Programmable Voice. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

We are experiencing SMS delivery delays when sending messages to Viettel in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing User Authentication Identity API errors in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

We are experiencing SMS delivery delays when sending messages from a Subset of Twilio Phone Numbers to Multiple Networks in Kazakhstan, Russia, Belarus. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing voice call failures from network subscribers to Twilio Phone Numbers in multiple Caribbean Islands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing voice call failures from network subscribers to Twilio Phone Numbers in France ,Norway, Italy, Indonesia ,Denmark. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Telekom Srbija network subscribers in Serbia. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

This incident causing SMS delivery delays from Twilio to MTN network subscribers in Cameroon was prematurely resolved in one of our previous posts. Please refer to https://status.twilio.com/incidents/9lx6sg5g3k0c for previous updates. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available. We apologize for the inconvenience and for any confusion this may have caused.

Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Cameroon. Our team is actively investigating this issue. We will provide anotheras soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Verizon in the United States. Our team has identified the cause, and they are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

We are experiencing SMS delivery delays when sending messages to Entel in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Some customers may not be receiving the status of outbound messages on their Status Callback webhook for WhatsApp. Engineers have been alerted and are investigation. We will post another update in 30 minutes.

Conversations customers may not be seeing inbound messages arriving. Engineers are investigating and will provide an update in 30 minutes.

Our monitoring systems have detected a potential issue with SMS Delivery Delays from Twilio numbers to Multiple Networks in Colombia. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Our monitoring systems have detected a potential issue with SMS Delivery Delays and Failures to Algar Telecom in Brazil. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Celcom network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Mobitel network subscribers in Sri Lanka. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Registered Sender IDs to Telenor network subscribers in Serbia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery failures from Twilio to Malitel network subscribers in Mali. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes and Alphanumeric Sender IDs to MobiFone network subscribers in Vietnam. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

We are experiencing SMS delivery delays when sending SMS Delivery Delays from Twilio to Airtel Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing User Authentication Identity API errors for XL Axiata in Indonesia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

We are experiencing SMS Delivery Delays to Telekom in South Africa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Vodacom network subscribers in South Africa. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Evatis network subscribers in Djibouti. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays to and from a subset of Twilio Long Codes in Portugal. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Our monitoring systems have detected a potential issue with some customers in India receiving 480 for Outbound Calls. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Twilio customers may be experiencing SMS delivery delays and failures between Twilio and network subscribers on multiple networks in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

We are experiencing SMS delivery failures from Twilio to Airtel network subscribers in Zambia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

We are experiencing SMS delivery delay and failures from Twilio to Mobitel Cambodia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery  delays from Subset Of Twilio Long Code to Verizon & Clearsky Network In United States . Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays from Twilio to Evatis network subscribers in Djibouti. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to MTN network subscribers in Nigeria. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

We are currently investigating an issue where our pricing event processing service is not handling messages as expected. As a result, some customers may notice missing billing information in their logs and pricing callbacks not being triggered. Our engineering teams are actively working to identify the root cause and restore normal processing as quickly as possible. We will provide an update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery failures from Twilio to Telefonica network subscribers in Ecuador. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays from Twilio to XL Axiata network subscribers in Indonesia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS and MMS delivery failures from Twilio to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

We are aware of an issue affecting Elastic SIP Trunking Access Control List (ACL) configuration. Customers may experience difficulty adding Access Control Lists to their SIP domains. Our team is actively investigating the situation. We will provide another update as within 1 hour or as soon as there is more information becomes available.

Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Ghana. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays from Twilio to Vivacom network subscribers in Bulgaria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to Telefonica network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to GTA network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing MMS delivery receipt delays from Twilio to Verizon network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays & failures from Twilio to Djibouti Telecom (Evatis) network subscribers in Djibouti. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery failures from Twilio to Ooredoo network subscribers in Tunisia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Malaysia & Africa. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Our monitoring systems have detected a potential issue with SMS Delivery Delays from Twilio to Orange Cameroon. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Our monitoring systems have detected a potential issue with WhatsApp phone number not displayed for senders created via senders API. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Our monitoring systems have detected a potential issue with SMS Delivery Receipt Delays to Drillisch 1&1 in Germany. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Our monitoring systems have detected a potential issue with SMS Delivery Delays from Twilio to Yemen Mobile in Yemen. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Our monitoring systems have detected a potential issue associated to SMS delivery delays to MTN network in Cameroon. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

We are experiencing SMS delivery delays when sending messages to SMS delivery delays from Twilio to Lycamobile France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Our monitoring systems have detected a potential issue associated to SMS delivery failures from multiple networks in Czech Republic to Twilio Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Megafon network subscribers in Tajikistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

We are experiencing SMS delivery delays when sending messages to the Telcel network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery failures from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays from Twilio to Tune Talk network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays from Twilio to Rakuten network subscribers in Japan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays and failures from Twilio Alphanumeric Sender IDs to multiple networks in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays from Twilio to Access network subscribers in Malawi. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing MMS delivery delays from Twilio to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery failures from Twilio to MTS network subscribers in Kazakhstan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays from Twilio to Moov network subscribers in Côte d'Ivoire. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery failures from Twilio to du and Etisalat network subscribers in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

We are experiencing SMS delivery delays when sending messages to MobiFone network subscribers in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Ncell network subscribers in Nepal. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

We are experiencing SMS Delivery Delays and Failures to MTS Network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

We are experiencing SMS delivery delays and failures from a subset of Twilio phone numbers to multiple networks in India. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Our monitoring systems have detected a potential issue with registering new campaigns from the Twilio console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio customers may be experiencing SMS delivery failures from Twilio to A1 network subscribers in Slovenia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio customers may be experiencing User Authentication Identity SNA missing redirects for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.