Twilio

Twilio Phone Services

OPERATIONAL

Last 30 Days

98 incidents
December 30, 2025
13:27 UTC
SMS Delivery Delays to Ooredoo Network in Tunisia
15:29 UTC
SMS Delivery Failures to Datora in Brazil
December 31, 2025
01:55 UTC
Our Engineers are Investigating an Issue with Voice Insights
14:16 UTC
SMS Delivery Delays to Hot Mobile Network in Israel
January 01, 2026
06:17 UTC
MMS Delivery Delays to Multiple networks in Canada & United States of America via Subset of Longcodes
06:28 UTC
SMS Delivery Failures From Subset of Twilio Numbers in Brazil
January 02, 2026
17:30 UTC
SMS Delivery Failures on Orange Network in Sierra Leone
January 03, 2026
No incidents reported
January 04, 2026
06:36 UTC
MMS Delivery Delays To and From a Subset of Twilio Numbers in Australia
08:24 UTC
Inbound Call Failures to a Subset of Twilio Phone Numbers in UK
18:15 UTC
SMS Delivery Delays to Ethio Telecom in Ethiopia
January 05, 2026
19:42 UTC
SMS Delivery Delays to Claro Network in Chile
20:06 UTC
SMS Delivery Delays to Orange Network in Cameroon
January 06, 2026
02:52 UTC
SMS Delivery Delays to Orange Network in Cameroon
05:49 UTC
SMS Delivery Delays and Failures To and From Twilio Numbers in Brazil and Spain
15:21 UTC
SMS Delivery Delays and Failures To Claro in Chile
15:30 UTC
Call Failures From A Subset of Twilio's Phone Numbers to Kenya
22:39 UTC
SMS Delivery Delays to Tigo in Colombia
January 07, 2026
01:31 UTC
SMS Delivery Delays to Vinaphone in Viet Nam
15:04 UTC
SMS Delivery Delays to Orange Network in Cameroon
21:46 UTC
Call Failures to a subset of Twilio Numbers in Thailand
January 08, 2026
01:39 UTC
SMS Delivery Delays and Failures To and From Twilio Numbers in United States of America and Canada via Subset of Short Codes and long codes
03:31 UTC
Inbound Call Failure From Subscribers to a Subset of Twilio Phone Numbers in Belgium
January 09, 2026
03:21 UTC
SMS and MMS Delivery Delays To and From a Subset of Twilio Phone Numbers in Australia
07:40 UTC
SMS Delivery Delays to Telefonica and Tigo Network in El Salvador
16:43 UTC
SMS Delivery Delays to Multiple Small Carriers in United States of America Over a Subset of Long Codes
18:08 UTC
Issue With Invoking Webhook for Outgoing Caller Ids Resource Verification for a Subset of Customers
January 10, 2026
02:24 UTC
SMS Delivery Delays and Failures to and From AT&T Mexico
January 11, 2026
13:13 UTC
SMS Delivery Reports Delays To H3G In Sweden
January 12, 2026
03:49 UTC
SMS Delivery Delays and Failures to DiGi in Malaysia
05:09 UTC
SMS Delivery Delays To Telefonica Network In Mexico
16:26 UTC
Delivery degradation on messages to Tattelecom & Mir Telecom networks in Russian Federation
18:46 UTC
SMS Delivery Delays From Subset of Domestic Long Codes to Multiple Networks in the Philippines
22:52 UTC
SMS Delivery Delays to SFR Network in France
January 13, 2026
00:35 UTC
SMS Delivery Failures to SFR Network in France via Subset of Shortcodes
01:28 UTC
SMS Delivery Delays and Failures to SFR Network in France
04:45 UTC
SMS Delivery Delays & Failures To Evatis Network in Djibouti
21:36 UTC
Voice Call Failures for a Subset of Twilio Phone Numbers to El Salvador
January 14, 2026
01:09 UTC
SMS Delivery Delays From Network Subscribers to a Subset of Twilio Phone Numbers in Australia
09:52 UTC
SMS Delivery Delays to MTN Network in Ghana
17:18 UTC
SMS Delivery Delays and Failures to Viettel Network in Burundi
17:27 UTC
SMS Delivery Delays to Wind Network in Italy
17:45 UTC
SMS/MMS Delivery Report Delays & Message Delivery Delays to Verizon Wireless (US) for a Subset of Long Codes, Short Codes, and Toll-Free Numbers
19:51 UTC
Voice Call Failures and Dialing Delays to Verizon in the United States
January 15, 2026
04:33 UTC
SMS Delivery Delays to Algar Telecom Network in Brazil
12:56 UTC
SMS Delivery Delays to Airtel in Zambia
13:12 UTC
SMS Delivery Delays to Vodafone Omnitel and Wind Tre in Italy
19:38 UTC
SMS Delivery Failures to O2 Network in Czech Republic
January 16, 2026
19:32 UTC
SMS Delivery Delays to MTN Network in Congo Republic
20:34 UTC
SMS Delivery Delays to BTC Network in Bahamas
January 17, 2026
20:31 UTC
SMS Delivery Failures to Multiple Networks in Multiple Countries of Asia and Africa
January 18, 2026
13:24 UTC
SMS Delivery Delays to Tigo Network in Tanzania
15:36 UTC
SMS Delivery Delays to Telefonica in Mexico
January 19, 2026
11:39 UTC
SMS & MMS Delivery Delays to Cingular Wireless (AT&T) in United States of America
14:23 UTC
SMS Delivery Failures to and From Multiple Networks in Chile via Subset of LongCodes
14:58 UTC
SMS Delivery Delays To Telenor Network In Pakistan
17:34 UTC
SMS Delivery Failures to MTN Network in Cameroon
23:46 UTC
SMS Delivery Delays and Failures From and To Multiple Networks in Malaysia
23:55 UTC
SMS Delivery Delays to Lancelot BV in Netherlands
January 20, 2026
00:16 UTC
SMS Delivery Delays From Network Subscribers To a Subset of Twilio Phone Numbers in Australia
08:54 UTC
SMS Delivery Delays to Globe in Philippines 515-02
13:48 UTC
SMS Delivery Delays to Novatel in Slovenia
13:52 UTC
AccSec - KPN Netherlands API Errors
15:43 UTC
SMS Delivery Delays to Vodacom Network in Tanzania
18:24 UTC
SMS Delivery Failures to DiGi in Malaysia
21:21 UTC
Call Failures to Multiple Networks in France from a Subset of Twilio Numbers
22:50 UTC
SMS Delivery Delays to Multiple Networks in France via subset of Long codes
January 21, 2026
00:42 UTC
SMS Delivery Delays to Netherlands
03:10 UTC
SMS Delivery Delays to Multiple Networks in Brazil via Subset of Short Codes
08:30 UTC
SMS Delivery Delays To Multiple Networks In United States of America Via A Subset Of Twilio Shortcodes and Longcodes..
22:10 UTC
WhatsApp outbound messages may be Delayed
January 22, 2026
10:01 UTC
SMS Delivery Delays from Twilio Philippines Phone Numbers to Multiple Networks in the Philippines
12:09 UTC
Call Failures from network subscribers to a subset of Twilio's Spain numbers
12:16 UTC
SMS Delivery Delays to Claro in Brazil 724-05
12:58 UTC
SMS Delivery Delays To Digicel Network In Papua New Guinea (537-03)
17:46 UTC
SMS Delivery Delays to Vivo Network in Brazil
January 23, 2026
15:01 UTC
SMS Delivery Delays to Jawwal in Palestine, State of
16:57 UTC
SMS Delivery Delays and Failures to Orange / Altice in Dominican Republic
18:20 UTC
SMS Delivery Delays to Vivo Network in Brazil
January 24, 2026
11:11 UTC
SMS Delivery Failures To Jawwal In Palestine
21:57 UTC
SMS Delivery Report Delays Via a Subset Of Short Codes and Toll Free Numbers To Verizon Wireless in United States of America
23:09 UTC
SMS Delivery Delays to NTT Docomo in Japan
January 25, 2026
04:50 UTC
SMS Delivery Delays to Claro in Colombia
05:39 UTC
SMS Delivery Delays To Telefonica Costa Rica
17:20 UTC
SMS Delivery Delays to Smartfren Network in Indonesia
January 26, 2026
09:27 UTC
Private offering and Porting Request forms are currently unavailable in Console
09:38 UTC
SMS Delivery Delays and Failures to PT Smartfren Telecom in Indonesia
16:19 UTC
SMS Delivery Delays and Failures to Algar network for a Subset of Short Codes in Brazil
January 27, 2026
00:19 UTC
Inbound Call Failure To Norway Phone numbers.
13:40 UTC
SMS Delivery Delays to Virgin Mobile (Three MVNO) in Ireland 272-15
18:17 UTC
SMS Delivery Delays to Viva Network in the Dominican Republic
19:00 UTC
SMS Delivery Delays and Failures From Networks Subscribers to a Subset of Twilio's Australia Long Codes
19:19 UTC
SMS Delivery Delays to Vodafone in Ireland
21:15 UTC
SMS Delivery Delays to Entel in Chile from a Subset of Domestic Longcodes (730-01)
22:47 UTC
Voice Calls Failures From Multiple Networks to a subset of Twilio Numbers in United Kingdom
January 28, 2026
00:01 UTC
SMS Delivery Report Delays to Telstra in Australia 505-01
01:22 UTC
SMS Delivery Failures To a Subset of Twilio Numbers in Croatia
02:07 UTC
SMS/MMS Delivery Delays to GCI Network in United States of America

Ongoing Incidents

SMS/MMS Delivery Delays to GCI Network in United States of America

We are experiencing SMS Delivery Delays to GCI Network in United States of America - 311-430. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started about 2 hours ago

SMS Delivery Failures To a Subset of Twilio Numbers in Croatia

We are experiencing SMS delivery delays when sending messages to a Subset of Twilio Numbers in Croatia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

Twilio Phone Services
Started about 2 hours ago

Voice Calls Failures From Multiple Networks to a subset of Twilio Numbers in United Kingdom

We are observing Voice Calls Failures From Multiple Networks to a subset of Twilio Numbers in United Kingdom. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started about 5 hours ago

SMS Delivery Delays and Failures to PT Smartfren Telecom in Indonesia

We are experiencing SMS delivery delays and failures to PT Smartfren Telecom in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 2 days ago

SMS Delivery Delays To Digicel Network In Papua New Guinea (537-03)

We are experiencing SMS delivery delays when sending messages to Digicel Network In Papua New Guinea (537-03). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 6 days ago

SMS and MMS Delivery Delays To and From a Subset of Twilio Phone Numbers in Australia

We are currently observing latency in MMS delivery when sending messages to and from a subset of Twilio phone numbers in Australia specially during the Australia peak traffic between 14:00 until 20:00 PST. We have identified that the primary cause of this latency is an on-going undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another...

Twilio Phone Services
Started 19 days ago

Incidents in the last 30 days

SMS/MMS Delivery Delays to GCI Network in United States of America

We are experiencing SMS Delivery Delays to GCI Network in United States of America - 311-430. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started about 2 hours ago

SMS Delivery Failures To a Subset of Twilio Numbers in Croatia

We are experiencing SMS delivery delays when sending messages to a Subset of Twilio Numbers in Croatia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

Twilio Phone Services
Started about 2 hours ago

SMS Delivery Report Delays to Telstra in Australia 505-01

We are experiencing SMS delivery delays when sending messages to Telstra in Australia 505-01. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started about 4 hours ago Resolved in about 3 hours

Voice Calls Failures From Multiple Networks to a subset of Twilio Numbers in United Kingdom

We are observing Voice Calls Failures From Multiple Networks to a subset of Twilio Numbers in United Kingdom. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started about 5 hours ago

SMS Delivery Delays to Entel in Chile from a Subset of Domestic Longcodes (730-01)

We are experiencing SMS delivery delays when sending messages to Entel in Chile from a Subset of Domestic Longcodes (730-01). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started about 6 hours ago Resolved in about 3 hours

SMS Delivery Delays to Vodafone in Ireland

We are experiencing SMS delivery delays when sending messages to Vodafone in Ireland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started about 8 hours ago Resolved in about 4 hours

SMS Delivery Delays and Failures From Networks Subscribers to a Subset of Twilio's Australia Long...

We are experiencing SMS delivery delays and failures when sending messages from Networks Subscribers to a Subset of Twilio's Australia Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started about 9 hours ago Resolved in about 6 hours

SMS Delivery Delays to Viva Network in the Dominican Republic

We are experiencing SMS delivery delays when sending messages to Viva Network in the Dominican Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started about 9 hours ago Resolved in about 5 hours

SMS Delivery Delays to Virgin Mobile (Three MVNO) in Ireland 272-15

We are experiencing SMS Delivery Delays to Virgin Mobile (Three MVNO) in Ireland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started about 14 hours ago Resolved in about 8 hours

Inbound Call Failure To Norway Phone numbers.

The issue causing Inbound Call Failure To Norway Phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available.

Twilio Phone Services
Started 1 day ago Resolved in about 6 hours

SMS Delivery Delays and Failures to Algar network for a Subset of Short Codes in Brazil

We are experiencing SMS delivery SMS delivery delays and failures to Algar network for a subset of Short Codes in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 1 day ago Resolved in about 9 hours

SMS Delivery Delays and Failures to PT Smartfren Telecom in Indonesia

We are experiencing SMS delivery delays and failures to PT Smartfren Telecom in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 2 days ago

Private offering and Porting Request forms are currently unavailable in Console

Our engineers have identified the issue where the Private Offering form and Porting Request form in Console are currently unavailable. Our team is working on getting it restored. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 2 days ago Resolved in 1 day

SMS Delivery Delays to Smartfren Network in Indonesia

We are experiencing SMS delivery delays when sending messages to Smartfren Network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 2 days ago Resolved in about 7 hours

SMS Delivery Delays To Telefonica Costa Rica

We are experiencing SMS Delivery Delays To Telefonica Costa Rica. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 3 days ago Resolved in about 16 hours

SMS Delivery Delays to Claro in Colombia

We are experiencing SMS Delivery Delays to Claro in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 3 days ago Resolved in about 7 hours

SMS Delivery Delays to NTT Docomo in Japan

We are experiencing SMS delivery delays to NTT Docomo in Japan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 3 days ago Resolved in about 6 hours

SMS Delivery Report Delays Via a Subset Of Short Codes and Toll Free Numbers To Verizon Wireless ...

We are experiencing SMS delivery delays to Verizon Wireless in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 3 days ago Resolved in 1 day

SMS Delivery Failures To Jawwal In Palestine

We are experiencing SMS delivery failures to Jawwal in Palestine. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 4 days ago Resolved in 1 day

SMS Delivery Delays to Vivo Network in Brazil

We are experiencing SMS delivery delays when sending messages to Vivo network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 4 days ago Resolved in about 3 hours

SMS Delivery Delays and Failures to Orange / Altice in Dominican Republic

Our monitoring systems have detected a potential issue associated to SMS Delivery Delays and Failures to Orange / Altice in Dominican Republic. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio Phone Services
Started 4 days ago Resolved in about 3 hours

SMS Delivery Delays to Jawwal in Palestine, State of

Our monitoring systems have detected a potential issue SMS Delivery Delays to Jawwal in Palestine, State of. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio Phone Services
Started 5 days ago Resolved in about 6 hours

SMS Delivery Delays to Vivo Network in Brazil

We are experiencing SMS delivery delays when sending messages to Vivo network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 5 days ago Resolved in about 14 hours

SMS Delivery Delays To Digicel Network In Papua New Guinea (537-03)

We are experiencing SMS delivery delays when sending messages to Digicel Network In Papua New Guinea (537-03). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 6 days ago

SMS Delivery Delays to Claro in Brazil 724-05

We are experiencing SMS delivery delays when sending messages Claro in Brazil 724-05. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 6 days ago Resolved in about 5 hours

Call Failures from network subscribers to a subset of Twilio's Spain numbers

The issue causing inbound call failures to Twilio +34 phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 6 days ago Resolved in about 5 hours

SMS Delivery Delays from Twilio Philippines Phone Numbers to Multiple Networks in the Philippines

We are experiencing SMS delivery delays when sending messages to Globe in Philippines 515-02 via Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 6 days ago Resolved in 1 day

WhatsApp outbound messages may be Delayed

We are experiencing SMS delivery delays when sending outbound messages to to Whatsapp. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

Twilio Phone Services
Started 6 days ago Resolved in about 1 hour

SMS Delivery Delays To Multiple Networks In United States of America Via A Subset Of Twilio Short...

We are experiencing SMS delivery delays when sending messages to Multiple Networks In United States of America Via A Subset Of Twilio Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 7 days ago Resolved in about 11 hours

SMS Delivery Delays to Multiple Networks in Brazil via Subset of Short Codes

We are experiencing Delays to Multiple Networks in Brazil via Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 Hour or as soon as more information becomes available.

Twilio Phone Services
Started 7 days ago Resolved in about 16 hours

SMS Delivery Delays to Netherlands

We are experiencing SMS delivery delays when sending messages to the Netherlands. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 7 days ago Resolved in about 14 hours

SMS Delivery Delays to Multiple Networks in France via subset of Long codes

We are experiencing SMS delivery delays when sending messages to multiple Networks in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 7 days ago Resolved in 2 days

Call Failures to Multiple Networks in France from a Subset of Twilio Numbers

There is an ongoing incident with PSTN Connectivity outbound calls in France resulting in a small percentage of these calls being blocked by carriers in France. We are investigating and looking into possible mitigations. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 7 days ago Resolved in about 19 hours

SMS Delivery Failures to DiGi in Malaysia

We are experiencing SMS delivery failures to DiGi in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 7 days ago Resolved in about 11 hours

SMS Delivery Delays to Vodacom Network in Tanzania

We are experiencing SMS delivery delays to Vodacom network in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 8 days ago Resolved in about 5 hours

AccSec - KPN Netherlands API Errors

This incident only impacts verify services. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

Twilio Phone Services
Started 8 days ago Resolved in about 14 hours

SMS Delivery Delays to Novatel in Slovenia

We are experiencing MMS/SMS delivery delays when sending messages to Novatel in Slovenia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

Twilio Phone Services
Started 8 days ago Resolved in about 8 hours

SMS Delivery Delays to Globe in Philippines 515-02

We are experiencing SMS delivery delays when sending messages to Globe in Philippines 515-02. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 8 days ago Resolved in about 3 hours

SMS Delivery Delays From Network Subscribers To a Subset of Twilio Phone Numbers in Australia

We are experiencing SMS delivery delays when sending messages to a Subset of Twilio Phone Numbers in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

Twilio Phone Services
Started 8 days ago Resolved in about 4 hours

SMS Delivery Delays to Lancelot BV in Netherlands

We are experiencing SMS delivery delays when sending messages to Lancelot BV in Netherlands. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

Twilio Phone Services
Started 8 days ago Resolved in about 9 hours

SMS Delivery Delays and Failures From and To Multiple Networks in Malaysia

We are experiencingSMS Delivery Delays and Failures From and To Multiple Networks in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 8 days ago Resolved in about 5 hours

SMS Delivery Failures to MTN Network in Cameroon

We are experiencing SMS delivery failures to MTN network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 8 days ago Resolved in 6 days

SMS Delivery Delays To Telenor Network In Pakistan

We are experiencing SMS delivery delays to Telenor network in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 9 days ago Resolved in about 5 hours

SMS Delivery Failures to and From Multiple Networks in Chile via Subset of LongCodes

We are experiencing SMS delivery failures To & From multiple networks in Chile via Subset of LongCodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 9 days ago Resolved in about 4 hours

SMS & MMS Delivery Delays to Cingular Wireless (AT&T) in United States of America

We are experiencing SMS delivery delays when sending messages to Cingular Wireless (AT&T) in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 9 days ago Resolved in about 8 hours

SMS Delivery Delays to Telefonica in Mexico

We are experiencing SMS delivery delays when sending messages to Telefonica in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 10 days ago Resolved in about 3 hours

SMS Delivery Delays to Tigo Network in Tanzania

We are experiencing SMS delivery delays when sending messages to Tigo Network in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 10 days ago Resolved in about 5 hours

SMS Delivery Failures to Multiple Networks in Multiple Countries of Asia and Africa

We are experiencing SMS delivery failures to multiple networks in multiple countries of Asia and Africa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 10 days ago Resolved in 12 minutes

SMS Delivery Delays to BTC Network in Bahamas

We are experiencing SMS Delivery Delays to BTC Network in Bahamas. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 11 days ago Resolved in about 5 hours

SMS Delivery Delays to MTN Network in Congo Republic

We are experiencing SMS Delivery Delays to MTN Network in Congo Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 11 days ago Resolved in about 3 hours

SMS Delivery Failures to O2 Network in Czech Republic

We are experiencing SMS delivery failures when sending to O2 Network in Czech Republic. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 12 days ago Resolved in about 3 hours

SMS Delivery Delays to Vodafone Omnitel and Wind Tre in Italy

We are experiencing SMS delivery delays when sending messages to Vodafone Omnitel and Wind Tre in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 13 days ago Resolved in 1 day

SMS Delivery Delays to Airtel in Zambia

We are experiencing SMS delivery delays when sending messages to Airtel in Zambia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 13 days ago Resolved in about 4 hours

SMS Delivery Delays to Algar Telecom Network in Brazil

We are experiencing SMS delivery delays when sending messages to the Algar Telecom Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 13 days ago Resolved in about 5 hours

Voice Call Failures and Dialing Delays to Verizon in the United States

We are experiencing voice call failures and dialing delays when placing calls to Verizon in the United States. Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 13 days ago Resolved in about 10 hours

SMS/MMS Delivery Report Delays & Message Delivery Delays to Verizon Wireless (US) for a Subset of...

We are experiencing delays in receiving message delivery reports when sending to Verizon Wireless in the United States from a subset of long codes and short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 13 days ago Resolved in about 12 hours

SMS Delivery Delays to Wind Network in Italy

We are experiencing SMS delivery delays when sending messages to Wind Network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 13 days ago Resolved in about 8 hours

SMS Delivery Delays and Failures to Viettel Network in Burundi

We are experiencing SMS delivery delays and failures when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 13 days ago Resolved in 6 days

SMS Delivery Delays to MTN Network in Ghana

We are experiencing SMS delivery delays when sending messages to MTN Network in Ghana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Twilio Phone Services
Started 14 days ago Resolved in about 3 hours

SMS Delivery Delays From Network Subscribers to a Subset of Twilio Phone Numbers in Australia

We are experiencing SMS delivery delays from network subscribers to a subset of Twilio phone numbers in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 14 days ago Resolved in about 6 hours

Voice Call Failures for a Subset of Twilio Phone Numbers to El Salvador

We are observing call failures for a subset of Twilio El Salvador phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 14 days ago Resolved in about 5 hours

SMS Delivery Delays & Failures To Evatis Network in Djibouti

We are experiencing SMS delivery delays when sending messages to Evatis Network in Djibouti. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 15 days ago Resolved in about 15 hours

SMS Delivery Delays and Failures to SFR Network in France

We are experiencing SMS delivery delays and failures when sending from SFR Network in France via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 15 days ago Resolved in about 4 hours

SMS Delivery Failures to SFR Network in France via Subset of Shortcodes

We are experiencing SMS delivery failures sending from SFR Network in France via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 15 days ago Resolved in about 1 hour

SMS Delivery Delays to SFR Network in France

We are experiencing SMS delivery delays when sending messages to SFR Network in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 15 days ago Resolved in about 2 hours

SMS Delivery Delays From Subset of Domestic Long Codes to Multiple Networks in the Philippines

Our monitoring systems have detected a potential issue sms-delivery-delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio Phone Services
Started 15 days ago Resolved in about 11 hours

Delivery degradation on messages to Tattelecom & Mir Telecom networks in Russian Federation

We are experiencing SMS delivery failures when sending messages to Tattelecom & Mir Telecom networks in Russian Federation. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 15 days ago Resolved in about 6 hours

SMS Delivery Delays To Telefonica Network In Mexico

We are experiencing SMS delivery failures when sending messages to Telefonica Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 16 days ago Resolved in about 9 hours

SMS Delivery Delays and Failures to DiGi in Malaysia

We are experiencing SMS delivery failures when sending SMS to DiGi in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 16 days ago Resolved in about 2 hours

SMS Delivery Reports Delays To H3G In Sweden

We are experiencing SMS delivery failures sending to H3G in Sweden. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 17 days ago Resolved in 1 day

SMS Delivery Delays and Failures to and From AT&T Mexico

We are experiencing SMS delivery delays and failures when sending messages to and From AT&T Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 18 days ago Resolved in about 14 hours

Issue With Invoking Webhook for Outgoing Caller Ids Resource Verification for a Subset of Customers

Our monitoring systems have detected a potential issue with Caller Id service failing to invoke the webhook when the method is GET. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio Phone Services
Started 18 days ago Resolved in about 2 hours

SMS Delivery Delays to Multiple Small Carriers in United States of America Over a Subset of Long ...

We are experiencing SMS delivery delays when sending messages to multiple small carriers in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 18 days ago Resolved in about 16 hours

SMS Delivery Delays to Telefonica and Tigo Network in El Salvador

We are experiencing SMS delivery delays to Telefonica and Tigo Network in El Salvador. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 19 days ago Resolved in about 7 hours

SMS and MMS Delivery Delays To and From a Subset of Twilio Phone Numbers in Australia

We are currently observing latency in MMS delivery when sending messages to and from a subset of Twilio phone numbers in Australia specially during the Australia peak traffic between 14:00 until 20:00 PST. We have identified that the primary cause of this latency is an on-going undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another...

Twilio Phone Services
Started 19 days ago

Inbound Call Failure From Subscribers to a Subset of Twilio Phone Numbers in Belgium

The issue causing inbound call failures to Twilio phone numbers in Belgium has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 20 days ago Resolved in about 3 hours

SMS Delivery Delays and Failures To and From Twilio Numbers in United States of America and Canad...

We are experiencing SMS Delivery Delays and Failures To and From Twilio Numbers in United States of America and Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 20 days ago Resolved in about 8 hours

Call Failures to a subset of Twilio Numbers in Thailand

We are observing Call Failures to a subset of Twilio Numbers in Thailand. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 20 days ago Resolved in about 2 hours

SMS Delivery Delays to Orange Network in Cameroon

We are experiencing SMS Delivery Delays to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 21 days ago Resolved in about 13 hours

SMS Delivery Delays to Vinaphone in Viet Nam

We are experiencing SMS delivery delays when sending messages to Vinaphone in Viet Nam. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 21 days ago Resolved in about 5 hours

SMS Delivery Delays to Tigo in Colombia

We are experiencing SMS delivery delays when sending messages to Tigo in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 21 days ago Resolved in about 3 hours

Call Failures From A Subset of Twilio's Phone Numbers to Kenya

We are observing call failures from a subset of Twilio's Phone Numbers to Kenya. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 22 days ago Resolved in about 3 hours

SMS Delivery Delays and Failures To Claro in Chile

We are experiencing SMS delivery delays and failures to Claro in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 22 days ago Resolved in about 6 hours

SMS Delivery Delays and Failures To and From Twilio Numbers in Brazil and Spain

We are experiencing SMS Delivery Delays and Failures when sending messages To and From Twilio Numbers in Brazil and Spain. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 22 days ago Resolved in about 5 hours

SMS Delivery Delays to Orange Network in Cameroon

We are experiencing SMS delivery delays to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 22 days ago Resolved in about 11 hours

SMS Delivery Delays to Orange Network in Cameroon

Our monitoring systems have detected a potential issue with SMS delivery delays to Orange Network in Cameroon. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio Phone Services
Started 22 days ago Resolved in about 6 hours

SMS Delivery Delays to Claro Network in Chile

We are experiencing SMS delivery delays when sending messages to Claro Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 22 days ago Resolved in about 6 hours

SMS Delivery Delays to Ethio Telecom in Ethiopia

We are experiencing SMS delivery delays when sending messages to Ethio Telecom in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 23 days ago Resolved in about 6 hours

Inbound Call Failures to a Subset of Twilio Phone Numbers in UK

The issue causing inbound call failures to Twilio UK phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 24 days ago Resolved in about 3 hours

MMS Delivery Delays To and From a Subset of Twilio Numbers in Australia

We are experiencing MMS delivery delays to and from a subset of Twilio phone numbers in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 24 days ago Resolved in 1 day

SMS Delivery Failures on Orange Network in Sierra Leone

We are experiencing SMS delivery failures sending to Orange Network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 25 days ago Resolved in 1 day

SMS Delivery Failures From Subset of Twilio Numbers in Brazil

We are experiencing SMS Delivery Failures From Subset of Twilio Numbers in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 27 days ago Resolved in about 10 hours

MMS Delivery Delays to Multiple networks in Canada & United States of America via Subset of Longc...

We are experiencing MMS Delivery Delays to Multiple networks in Canada & United States of America via Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 27 days ago Resolved in about 4 hours

SMS Delivery Delays to Hot Mobile Network in Israel

We are experiencing SMS delivery delays when sending messages to Hot Mobile Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 28 days ago Resolved in about 15 hours

Our Engineers are Investigating an Issue with Voice Insights

Our engineers are currently investigating the customer impact of a retroactive issue with Voice Insights for Call Summaries in the US region. We will follow up and provide customer impact details within 2 hours.

Twilio Phone Services
Started 28 days ago Resolved in about 2 hours

SMS Delivery Failures to Datora in Brazil

We are experiencing SMS delivery failures to Datora in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 29 days ago Resolved in 3 days

SMS Delivery Delays to Ooredoo Network in Tunisia

We are experiencing SMS delivery delays when sending messages to Ooredoo Network in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 29 days ago Resolved in 2 days

Call Quality Issue To and From a Subset of Twilio Phone Numbers in Taiwan

Our monitoring systems have detected a potential issue for Call Quality To and From a Subset of Twilio Phone Number in Taiwan. Our Engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio Phone Services
Started 30 days ago Resolved in 9 days