Twilio

Twilio Phone Services

OPERATIONAL

Last 30 Days

126 incidents
November 07, 2025
00:06 UTC
SMS Delivery Delays to XPhone Network in Israel
09:12 UTC
[SNOC] SMS Delivery Delays Across Multiple APAC and EMEA Networks
17:27 UTC
MMS Delivery Delay to Bell Network in Canada for a Subset of Long Codes
19:26 UTC
Call Failures from a subset of Bell Network Subscribers to A Subset of Twilio Numbers
November 08, 2025
00:52 UTC
SMS Delivery Delays and Failures to Claro in Dominican Republic
04:16 UTC
SMS Delivery Delays to Tigo in Bolivia (Plurinational State of)
06:32 UTC
SMS Delivery Delays to Natcom Network in Haiti
09:56 UTC
SMS Delivery Failures to T-Mobile Network in United States of America
November 09, 2025
09:13 UTC
AccSec Canada API Issue
21:44 UTC
Outbound SMS Delivery Delays To Virgin Mobile Network in Ireland
November 10, 2025
08:08 UTC
SMS Delivery Delays to Multiple Networks in Yemen
12:50 UTC
Voice Quality Issue to a Subset of Twilio New Zealand Phone Numbers Affected
13:59 UTC
Inbound Calls to Prefix +4915888 Are Failing
14:33 UTC
SMS Delivery Delays and Failures to Multiple Networks in Chile via a Subset of Longcodes
15:50 UTC
SMS Delivery Delay and Failures To Xphone Network in Israel
November 11, 2025
04:16 UTC
SMS Delivery Delay & Failures To Claro Network In Costa Rica Over
07:24 UTC
SMS Delivery Delays and Failures to Tigo in Honduras
14:30 UTC
SMS Delivery Report Delays to MTN/Lonestar Network in Liberia
14:31 UTC
SMS Delivery Report Delays to MTN/Lonestar Network in Liberia
18:01 UTC
SMS Delivery Report Delays to MTN/Lonestar Network in Liberia
20:12 UTC
SMS Delivery Failures to Econet Network in Zimbabwe
20:17 UTC
SMS Delivery Delays to Movistar Network in Chile
23:54 UTC
SMS Delivery Failures and Delivery Delays to Moov net in Togo
November 12, 2025
06:39 UTC
SMS Delivery Delays to Tigo in Honduras
10:46 UTC
SMS Delivery Delays to Claro in Puerto Rico
12:16 UTC
Inbound Sms Delivery Failures to a Subset of Phone Numbers in Israel
14:48 UTC
SMS Delivery Delays to T-Mobile Network in United States of America
21:24 UTC
Increased Errors on Twilio APIs
November 13, 2025
10:56 UTC
SMS Delivery Delays to MTN in Nigeria
15:29 UTC
MMS Delivery Report Delays When Sending to Altice in United States of America on a Subset of Longcodes
16:17 UTC
SMS Delivery Failures from multiple networks to a Subset of Twilio’s Phone Numbers in Israel
16:39 UTC
SMS Delivery Delays to Multiple Networks in Colombia for a Subset of Long Codes
16:56 UTC
SMS Delivery Delays to Altan Network in Mexico
19:40 UTC
SMS Delivery Failures to Multiple Networks in Egypt From Registered Sender IDs
21:25 UTC
SMS DLR Delays to Uzbekistan Uzdunrobita
November 14, 2025
07:24 UTC
SMS Delivery Delays and Failures to Tigo in Honduras
14:42 UTC
SMS Delivery Failures to Orange in France via a Subset of Longcodes
19:11 UTC
SMS Delivery Delays to Vodafone Network in Italy
20:32 UTC
SMS Delivery Delays to Altan Network in Mexico
22:24 UTC
SMS Delivery Delays To Orange Network in Congo Democratic Republic
November 15, 2025
11:51 UTC
SMS Delivery Delays and Failures to Multiple Networks in Italy via Subset of Long Codes
13:18 UTC
SMS Delivery Delays and Failures to Telesystems Network in Ukraine
20:23 UTC
SMS Delivery Delays to Altan Network in Mexico
21:06 UTC
SMS Delivery Delays to MTN Network in Cote d'Ivoire
November 16, 2025
08:15 UTC
SMS Delivery Delays to Multiple Networks in Yemen
23:03 UTC
SMS Delivery Delays and Failures to Vodafone Essar Spacetel in India
November 17, 2025
23:06 UTC
Dual Channel Conference Recording Failing in IE1
November 18, 2025
00:24 UTC
SMS Delivery Failures to and from Twilio Philippines Phone Numbers
10:35 UTC
SMS Delivery Failures To and From Multiple Small US Carriers
19:21 UTC
Certain porting hosting actions generate 500 errors
November 19, 2025
05:40 UTC
SMS Delivery Delays to Sercomtel Cel Network in Brazil
16:12 UTC
SMS and MMS Delivery Delays to T-Mobile Network in the US
18:40 UTC
SMS delivery failures to Movicel Network in Angola
19:18 UTC
SMS delivery delays to Altan Network in Mexico
19:52 UTC
SMS Delivery Delays to Xphone Network in Israel
21:24 UTC
SMS Delivery Delays to Africell Network in Angola
22:58 UTC
SMS Delivery Report Delays and Failures to Ooredoo Network in Tunisia
November 20, 2025
08:22 UTC
SMS Delivery Delays and Failures to T-Mobile Polska in Poland
22:08 UTC
Webhook Response Error Code 15000
November 21, 2025
04:28 UTC
SMS Delivery Delays to Orange in Mali
09:42 UTC
SMS Delivery Delays and Failures to Multiple networks in French Guiana
13:42 UTC
SMS Delivery Delays to Claro Network in Guatemala, Honduras and Nicaragua
17:43 UTC
SMS Delivery Delays to Telefonica Network in Peru
November 22, 2025
07:48 UTC
SMS Delivery Failures To NetOne Network In Zimbabwe
November 23, 2025
05:58 UTC
SMS Delivery Delays and Failures to and from AT&T Mexico Network in Mexico
06:01 UTC
SMS Delivery Delays to Robi/Axoata (Formerly Aktel) in Bangladesh
15:38 UTC
SMS Delivery Delays to Telkom in Kenya
November 24, 2025
13:45 UTC
SMS Delivery Delays to Airtel in Zambia
23:36 UTC
US Numbers in the Porting-in Process Cannot be Configured
November 25, 2025
03:21 UTC
SMS Delivery Delays to Movitel Network in Mozambique
18:05 UTC
SMS Delivery Delays to Vodafone in United Kingdom
21:00 UTC
SMS Delivery Delays to XL network in Indonesia
23:46 UTC
SMS Delivery Failures to and from Multiple Networks in Mexico for Long Codes
November 26, 2025
07:08 UTC
SMS Delivery Delays to Izzi Network in Mexico
11:34 UTC
SMS Delivery Report Delays to Vodafone in United Kingdom
18:33 UTC
Automated Alert: Minimal Customer Impact
November 27, 2025
10:38 UTC
SMS Delivery Delays to Vodafone Network in United Kingdom
14:07 UTC
SMS Delivery Failures to Multiple Networks in Italy via a Subset of Long Codes
15:16 UTC
MMS Delivery Delays to Small Networks in the United States from Subset of Long Codes
17:54 UTC
MMS Delivery Delays to Google Voice Network in United States of America
November 28, 2025
08:43 UTC
SMS Delivery Delays to Multiple Networks in French Guiana
08:58 UTC
SMS Delivery Delays to MobiFone in Viet Nam via a Subset of Longcodes & Alphanumeric Numbers
09:57 UTC
SMS Delivery Delays & Failures to Multiple Networks in Italy via Subset of Long Code & Alphanumeric Numbers
10:32 UTC
SMS Delivery Delays to H3G in United Kingdom of Great Britain and Northern Ireland from Subset of Long Codes
12:50 UTC
SMS Delivery Delays and Failures to Verizon Network in United States of America via Subset of Longcodes
15:22 UTC
SMS Delivery Report Delays to Multiple Networks in Colombia
15:27 UTC
Customers Experiencing High Latency and 500 Errors
16:50 UTC
SMS Delivery Status From Twilio Toll-Free Numbers to US Carriers
17:01 UTC
MMS Delivery Status From Twilio Toll-Free to US Carriers
17:49 UTC
SMS Delivery Status From Twilio Long-Codes to US Carriers
22:21 UTC
Increased Latency for Message Logs
November 29, 2025
00:18 UTC
MMS Delivery Status From Twilio Long-Codes to US Carriers
November 30, 2025
14:38 UTC
SMS Delivery Delays to Asia Cell Networks in Iraq
December 01, 2025
10:28 UTC
SMS Delivery Delay To T Mobile Network in Czech-Republic
10:39 UTC
SMS Delivery Failures from Subset of Twilio Numbers in Denmark.
15:15 UTC
SMS Delivery Delays to Telkom in Kenya
16:48 UTC
SMS Delivery Delays From Twilio Toll-Free Numbers to US Carriers
17:05 UTC
SMS Delivery Delays to China Mobile and China Telecommunications Network In China
17:48 UTC
SMS Delivery Report Delays From Twilio Long Code Numbers to US Carriers
December 02, 2025
00:42 UTC
SMS Delivery Delays to Ufone in Pakistan
17:12 UTC
SMS Delivery Failures to Multiple Networks in Brazil for a Subset of Registered SenderIDs
17:40 UTC
SMS Delivery Failures on Ditto Network in Philippines
December 03, 2025
04:23 UTC
RCS Messages Delivery Failures towards AT&T US network
13:40 UTC
SMS Delivery Delays to Airtel in Nigeria
13:50 UTC
SMS Delivery Failures to Orange/Altice Network in Dominican Republic (370-01) via Subset of Longcodes & Alphanumerics
14:51 UTC
SMS Delivery Report Delays when sending to Orange network in Congo Democratic Republic (630-86)
15:13 UTC
SMS Delivery Delays to T-Mobile US via a Subset Of Toll-Free and Longcode Numbers
20:18 UTC
SMS Delivery Failures to Mobicom in Mongolia for a Subset of Long Codes
23:49 UTC
Meta OTP Codes Delivery Failure
December 04, 2025
05:35 UTC
SMS Delivery Delays to TIM Network in Brazil
07:28 UTC
SMS Delivery Failures to and From Multiple Countries via a Subset of Twilio Longcodes
09:14 UTC
SMS delivery delays to Digi in Romania
16:06 UTC
Intermittent SNA API Failure for Indonesia Smartfren with Verify
17:17 UTC
SMS Delivery Failures to Small Networks in the US From a Subset of Long Codes
17:23 UTC
SMS Delivery Failures to Dito Network in Philippines
22:54 UTC
SMS Delivery Delays and Failures to China Unicom in China
December 05, 2025
00:01 UTC
SMS Delivery Delays to XPhone Network in Israel
02:51 UTC
SMS Delivery Delays to DiGi Network in Malaysia
05:10 UTC
Outbound Call Quality issue from a Subset of Twilio Phone Numbers in Malaysia
11:42 UTC
SMS Delivery Delays to Airtel in Zambia
19:26 UTC
Removed Attachment of Banned MimeType From AT&T Numbers
19:57 UTC
SMS Delivery Delays and Failures to Lycamobile in Germany 262-43
December 06, 2025
No incidents reported

Ongoing Incidents

SMS Delivery Delays and Failures to Lycamobile in Germany 262-43

We are experiencing SMS Delivery Delays and Failures to Lycamobile in Germany 262-43. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started about 8 hours ago

Incidents in the last 30 days

SMS Delivery Delays and Failures to Lycamobile in Germany 262-43

We are experiencing SMS Delivery Delays and Failures to Lycamobile in Germany 262-43. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started about 8 hours ago

Removed Attachment of Banned MimeType From AT&T Numbers

Our monitoring systems have detected a potential issue where inbound MMS are missing media from AT&T numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio Phone Services
Started about 9 hours ago Resolved in about 2 hours

SMS Delivery Delays to Airtel in Zambia

We are experiencing SMS delivery delays when sending messages to Airtel in Zambia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.

Twilio Phone Services
Started about 16 hours ago Resolved in about 3 hours

Outbound Call Quality issue from a Subset of Twilio Phone Numbers in Malaysia

We are observing an Outbound Call Quality issue from a subset of Twilio Phone Numbers in Malaysia. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available.

Twilio Phone Services
Started about 23 hours ago Resolved in about 9 hours

SMS Delivery Delays to DiGi Network in Malaysia

We are experiencing SMS delivery delays when sending messages to DiGi Network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 1 day ago Resolved in about 5 hours

SMS Delivery Delays to XPhone Network in Israel

We are experiencing SMS delivery delays when sending messages to XPhone network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 1 day ago Resolved in about 9 hours

SMS Delivery Delays and Failures to China Unicom in China

We are experiencing SMS delivery delays and failures when sending messages to China Unicom in China. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 1 day ago Resolved in about 2 hours

SMS Delivery Failures to Dito Network in Philippines

We are experiencing SMS Delivery Failures to Dito Network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 1 day ago Resolved in about 7 hours

SMS Delivery Failures to Small Networks in the US From a Subset of Long Codes

We are experiencing SMS Delivery Failures to Small Networks in the US from a subset of Long Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 1 day ago Resolved in 1 day

Intermittent SNA API Failure for Indonesia Smartfren with Verify

The issue causing intermittent SNA API Failure for Indonesia Smartfren with Verify has been identified. We are actively working to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available.

Twilio Phone Services
Started 1 day ago Resolved in about 3 hours

SMS delivery delays to Digi in Romania

We are experiencing SMS delivery delays when sending messages to Digi in Romania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

Twilio Phone Services
Started 2 days ago Resolved in about 5 hours

SMS Delivery Failures to and From Multiple Countries via a Subset of Twilio Longcodes

Our monitoring systems have detected a potential issue with SMS delivery failures when sending messages to multiple countries via a subset of Twilio long codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio Phone Services
Started 2 days ago Resolved in about 3 hours

SMS Delivery Delays to TIM Network in Brazil

Our monitoring systems have detected a potential issue with SMS Delivery Delays to TIM Network in Brazil. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio Phone Services
Started 2 days ago Resolved in about 8 hours

Meta OTP Codes Delivery Failure

Our monitoring systems have detected a potential issue with Meta OTP codes delivery. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio Phone Services
Started 2 days ago Resolved in about 24 hours

SMS Delivery Failures to Mobicom in Mongolia for a Subset of Long Codes

We are experiencing SMS delivery failures sending to Mobicom in Mongolia for a subset of Long Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 2 days ago Resolved in 1 day

SMS Delivery Delays to T-Mobile US via a Subset Of Toll-Free and Longcode Numbers

We are experiencing SMS delivery delays when sending messages to T-Mobile US via a Subset Of Toll-Free and Longcode Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 3 days ago Resolved in about 15 hours

SMS Delivery Report Delays when sending to Orange network in Congo Democratic Republic (630-86)

We are experiencing delays in receiving message delivery reports Orange network in Congo Democratic Republic (630-86). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 3 days ago Resolved in 1 day

SMS Delivery Failures to Orange/Altice Network in Dominican Republic (370-01) via Subset of Longc...

We are experiencing SMS delivery delays when sending messages to SMS Delivery Delays & Failures to Multiple Networks in Dominican Republic via Subset of Longcodes & Alphanumerics. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

Twilio Phone Services
Started 3 days ago Resolved in about 18 hours

SMS Delivery Delays to Airtel in Nigeria

We are experiencing SMS delivery delays when sending messages to Airtel in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

Twilio Phone Services
Started 3 days ago Resolved in about 6 hours

RCS Messages Delivery Failures towards AT&T US network

We are experiencing an issue where RCS messages towards AT&T US network may be experiencing delivery failures. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 3 days ago Resolved in 2 days

SMS Delivery Failures on Ditto Network in Philippines

We are experiencing SMS delivery failures sending to Ditto Network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 3 days ago Resolved in about 4 hours

SMS Delivery Failures to Multiple Networks in Brazil for a Subset of Registered SenderIDs

We are experiencing SMS delivery failures towards Multiple Networks in Brazil for a Subset of Registered SenderIDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 3 days ago Resolved in about 9 hours

SMS Delivery Delays to Ufone in Pakistan

Our monitoring systems have detected a potential issue with SMS Delivery Delays to Ufone in Pakistan. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio Phone Services
Started 4 days ago Resolved in about 11 hours

SMS Delivery Report Delays From Twilio Long Code Numbers to US Carriers

Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery issues from Twilio Long Code. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers. Please find the current delivery status for the major carriers below: AT&T (status - DLR Delayed) T-Mobile (status - Operational) Verizon (status - ...

Twilio Phone Services
Started 4 days ago Resolved in about 6 hours

SMS Delivery Delays to China Mobile and China Telecommunications Network In China

We are experiencing SMS delivery delays when sending messages to China Mobile and China Telecommunications Network In China. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 4 days ago Resolved in about 6 hours

SMS Delivery Delays From Twilio Toll-Free Numbers to US Carriers

Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery issues from Twilio Toll-Free. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers. Please find the current delivery status for the major carriers below: AT&T (status - Operational) T-Mobile (status - Operational) Verizon (status - ...

Twilio Phone Services
Started 4 days ago Resolved in about 14 hours

SMS Delivery Delays to Telkom in Kenya

We are experiencing SMS delivery delays when sending messages to Telkom in Kenya. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 5 days ago Resolved in about 5 hours

SMS Delivery Failures from Subset of Twilio Numbers in Denmark.

We are experiencing SMS delivery failures from subset of Twilio Numbers while sending message to Denmark. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 5 days ago Resolved in about 4 hours

SMS Delivery Delay To T Mobile Network in Czech-Republic

We are experiencing MMS/SMS delivery delays when sending messages to T Mobile network in Czech-Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

Twilio Phone Services
Started 5 days ago Resolved in about 3 hours

SMS Delivery Delays to Asia Cell Networks in Iraq

Our monitoring systems have detected a potential issue SMS delivery delays to Asia Cell Networks in Iraq. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio Phone Services
Started 6 days ago Resolved in about 7 hours

MMS Delivery Status From Twilio Long-Codes to US Carriers

Due to sustained high traffic on the US carrier networks, we are currently experiencing MMS delivery issues from Twilio Long-Codes. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers. Please find the current delivery status for the major carriers below: AT&T (status - Operational) T-Mobile (status - Operational) Verizon (status - DL...

Twilio Phone Services
Started 7 days ago Resolved in about 14 hours

Increased Latency for Message Logs

Our monitoring systems have detected a potential issue with Message Logs. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio Phone Services
Started 7 days ago Resolved in about 6 hours

SMS Delivery Status From Twilio Long-Codes to US Carriers

Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery issues from Twilio Long-Codes. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers. Please find the current delivery status for the major carriers below: AT&T (status - Delayed) T-Mobile (status - Operational) Verizon (status - Oper...

Twilio Phone Services
Started 7 days ago Resolved in about 6 hours

MMS Delivery Status From Twilio Toll-Free to US Carriers

Due to sustained high traffic on the US carrier networks, we are currently experiencing MMS delivery issues from Twilio Toll-Free. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers. Please find the current delivery status for the major carriers below: AT&T (status - Operational) T-Mobile (status - Operational) Verizon (status - D...

Twilio Phone Services
Started 7 days ago Resolved in about 21 hours

SMS Delivery Status From Twilio Toll-Free Numbers to US Carriers

Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery issues from Twilio Toll-Free. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers. Please find the current delivery status for the major carriers below: AT&T (status - Operational) T-Mobile (status - Operational) Verizon (status - ...

Twilio Phone Services
Started 7 days ago Resolved in 1 day

Customers Experiencing High Latency and 500 Errors

Our monitoring systems have detected a potential issues creating latency and 5xx errors. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio Phone Services
Started 8 days ago Resolved in 2 days

SMS Delivery Report Delays to Multiple Networks in Colombia

We are experiencing delays in SMS delivery reports to multiple networks in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 8 days ago Resolved in about 7 hours

SMS Delivery Delays and Failures to Verizon Network in United States of America via Subset of Lon...

We are experiencing SMS delivery delays and failures when sending messages to Verizon Network in United States of America via a subset of longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 8 days ago Resolved in 18 minutes

SMS Delivery Delays to H3G in United Kingdom of Great Britain and Northern Ireland from Subset of...

We are experiencing SMS delivery delays when sending messages to H3G in United Kingdom of Great Britain and Northern Ireland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 8 days ago Resolved in about 23 hours

SMS Delivery Delays & Failures to Multiple Networks in Italy via Subset of Long Code & Alphanumer...

We are experiencing SMS delivery delays and failures when sending messages to Multiple Networks in Italy via Subset of Long Code & Alphanumeric Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 8 days ago Resolved in about 9 hours

SMS Delivery Delays to MobiFone in Viet Nam via a Subset of Longcodes & Alphanumeric Numbers

We are experiencing SMS delivery delays when sending messages to MobiFone in Viet Nam via a subset of longcodes & alphanumeric numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 8 days ago Resolved in about 15 hours

SMS Delivery Delays to Multiple Networks in French Guiana

We are experiencing SMS delivery delays when sending messages to multiple networks in French Guiana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 8 days ago Resolved in about 8 hours

MMS Delivery Delays to Google Voice Network in United States of America

We are experiencing MMS Delivery Delays to Google Voice Network in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 8 days ago Resolved in about 1 hour

MMS Delivery Delays to Small Networks in the United States from Subset of Long Codes

We are experiencing MMS Delivery Report Delays to C-Spire in the United States of America via a Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 or as soon as more information becomes available.

Twilio Phone Services
Started 9 days ago Resolved in about 17 hours

SMS Delivery Failures to Multiple Networks in Italy via a Subset of Long Codes

We are experiencing SMS delivery failures SMS Delivery Failures to Multiple Networks in Italy via a Subset of Long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 9 days ago Resolved in about 9 hours

SMS Delivery Delays to Vodafone Network in United Kingdom

We are experiencing SMS delivery delays when sending messages to Vodafone Network in United Kingdom. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 9 days ago Resolved in 2 days

Automated Alert: Minimal Customer Impact

Our monitoring systems have detected a potential issue sending SMS. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio Phone Services
Started 9 days ago Resolved in 16 minutes

SMS Delivery Report Delays to Vodafone in United Kingdom

We are experiencing SMS delivery delays when sending messages to Vodafone in United Kingdom. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 10 days ago Resolved in about 14 hours

SMS Delivery Delays to Izzi Network in Mexico

We are experiencing SMS Delivery Delays to Izzi Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 10 days ago Resolved in about 8 hours

SMS Delivery Failures to and from Multiple Networks in Mexico for Long Codes

Our monitoring systems have detected a potential issue with SMS Delivery Failures to and from Multiple Networks in Mexico for a Subset of Longcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio Phone Services
Started 10 days ago Resolved in about 3 hours

SMS Delivery Delays to XL network in Indonesia

Our monitoring systems have detected a potential issue with SMS Delivery Delays to XL network in Indonesia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio Phone Services
Started 10 days ago Resolved in about 2 hours

SMS Delivery Delays to Vodafone in United Kingdom

We are experiencing SMS delivery delays when sending messages to Vodafone in the United Kingdom. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 10 days ago Resolved in about 6 hours

SMS Delivery Delays to Movitel Network in Mozambique

We are experiencing SMS delivery delays to Movitel Network in Mozambique. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 11 days ago Resolved in 8 days

US Numbers in the Porting-in Process Cannot be Configured

Our monitoring systems have detected a potential issue US Number Porting Requests Created Without Voice Capabilities. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio Phone Services
Started 11 days ago Resolved in 1 day

SMS Delivery Delays to Airtel in Zambia

We are experiencing MMS/SMS delivery delays when sending messages to Airtel in Zambia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 12 days ago Resolved in about 5 hours

SMS Delivery Delays to Telkom in Kenya

Our monitoring systems have detected a potential issue SMS delivery delays to Telkom in Kenya. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio Phone Services
Started 13 days ago Resolved in about 4 hours

SMS Delivery Delays to Robi/Axoata (Formerly Aktel) in Bangladesh

We are experiencing SMS delivery delays when sending messages to Robi/Axoata (Formerly Aktel) in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 13 days ago Resolved in about 4 hours

SMS Delivery Delays and Failures to and from AT&T Mexico Network in Mexico

We are experiencing SMS delivery delays when sending messages to and from AT&T Mexico Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour as soon as more information becomes available.

Twilio Phone Services
Started 13 days ago Resolved in about 8 hours

SMS Delivery Failures To NetOne Network In Zimbabwe

We are experiencing SMS delivery delays when sending messages to the NetOne Network In Zimbabwe . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 14 days ago Resolved in about 3 hours

SMS Delivery Delays to Telefonica Network in Peru

We are experiencing SMS delivery delays to Telefonica network in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 14 days ago Resolved in about 5 hours

SMS Delivery Delays to Claro Network in Guatemala, Honduras and Nicaragua

We are experiencing SMS delivery delays when sending messages to Claro network in Guatemala and Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 15 days ago Resolved in 1 day

SMS Delivery Delays and Failures to Multiple networks in French Guiana

We are experiencing SMS delivery delays when sending messages to Multiple networks in French Guiana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 15 days ago Resolved in about 9 hours

SMS Delivery Delays to Orange in Mali

We are experiencing SMS Delivery Delays to Orange in Mali. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 15 days ago Resolved in about 4 hours

Webhook Response Error Code 15000

Our monitoring systems have detected a potential issue with Twilio's REST API returning 15000. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio Phone Services
Started 15 days ago Resolved in about 1 hour

SMS Delivery Delays and Failures to T-Mobile Polska in Poland

We are experiencing SMS delivery delays and failures when sending messages to T-Mobile Polska network in Poland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 16 days ago Resolved in about 5 hours

SMS Delivery Report Delays and Failures to Ooredoo Network in Tunisia

Our monitoring systems have detected a potential issue with SMS DLR Delays to Ooredoo network in Tunisia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio Phone Services
Started 16 days ago Resolved in about 8 hours

SMS Delivery Delays to Africell Network in Angola

Our monitoring systems have detected a potential issue with SMS delivery delays to Angola Africell. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio Phone Services
Started 16 days ago Resolved in about 18 hours

SMS Delivery Delays to Xphone Network in Israel

We are experiencing SMS delivery delays to Xphone Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 16 days ago Resolved in about 17 hours

SMS delivery delays to Altan Network in Mexico

We are experiencing SMS delivery delays to Altan Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 16 days ago Resolved in about 9 hours

SMS delivery failures to Movicel Network in Angola

We are experiencing SMS delivery failures to Movicel Network in Angola. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 16 days ago Resolved in 2 days

SMS and MMS Delivery Delays to T-Mobile Network in the US

T-Mobile has notified us that their planned maintenance window has been extended. As a result, message processing capacity is reduced, which may cause delays during peak periods—particularly at the top of the hour. While we expect the overall impact to be minimal, we are actively monitoring the situation and making adjustments as needed. We will provide another update in 1 hour or sooner if add...

Twilio Phone Services
Started 16 days ago Resolved in about 6 hours

SMS Delivery Delays to Sercomtel Cel Network in Brazil

We are experiencing SMS delivery delays to Sercomtel Cel network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 17 days ago Resolved in about 9 hours

Certain porting hosting actions generate 500 errors

Our monitoring systems have detected a potential issue with certain porting hosting actions generating 500 errors. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 17 days ago Resolved in about 3 hours

SMS Delivery Failures To and From Multiple Small US Carriers

We are experiencing SMS delivery failures when sending to and from multiple small US carriers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 18 days ago Resolved in about 3 hours

SMS Delivery Failures to and from Twilio Philippines Phone Numbers

Our monitoring systems have detected a potential issue with SMS delivery failures to and from Twilio Philippines phone numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio Phone Services
Started 18 days ago Resolved in about 22 hours

Dual Channel Conference Recording Failing in IE1

Our monitoring systems have detected a potential issue with dual channel conference recording failing in ie1. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio Phone Services
Started 18 days ago Resolved in about 1 hour

SMS Delivery Delays and Failures to Vodafone Essar Spacetel in India

We are experiencing SMS delivery delays and failures Vodafone Essar Spacetel in India. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 19 days ago Resolved in 1 day

SMS Delivery Delays to Multiple Networks in Yemen

We are experiencing SMS delivery delays when sending messages to multiple networks in Yemen. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 20 days ago Resolved in about 16 hours

SMS Delivery Delays to MTN Network in Cote d'Ivoire

We are experiencing SMS delivery delays to MTN Network in Cote d'Ivoire. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 20 days ago Resolved in about 5 hours

SMS Delivery Delays to Altan Network in Mexico

We are experiencing SMS delivery delays to Altan Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 or as soon as more information becomes available.

Twilio Phone Services
Started 20 days ago Resolved in about 13 hours

SMS Delivery Delays and Failures to Telesystems Network in Ukraine

We are experiencing SMS delivery delays and failures to Telesystems Network in Ukraine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 21 days ago Resolved in about 10 hours

SMS Delivery Delays and Failures to Multiple Networks in Italy via Subset of Long Codes

We are experiencing SMS delivery delays and failures to multiple networks in Italy via subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 21 days ago Resolved in 1 day

SMS Delivery Delays To Orange Network in Congo Democratic Republic

We are experiencing SMS delivery delays when sending messages to Orange Network in Congo Democratic Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 21 days ago Resolved in 2 days

SMS Delivery Delays to Altan Network in Mexico

We are experiencing SMS delivery delays when sending messages to Altan Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 21 days ago Resolved in about 10 hours

SMS Delivery Delays to Vodafone Network in Italy

We are experiencing SMS delivery delays when sending messages to Vodafone Network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 21 days ago Resolved in 2 days

SMS Delivery Failures to Orange in France via a Subset of Longcodes

We are experiencing SMS delivery failures when sending messages to Orange in France via a Subset of Long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 22 days ago Resolved in 3 days

SMS Delivery Delays and Failures to Tigo in Honduras

We are experiencing SMS Delivery Delays and Failures to Tigo in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 22 days ago Resolved in about 12 hours

SMS DLR Delays to Uzbekistan Uzdunrobita

We are experiencing delays in receiving message delivery reports when sending to Uzbekistan Uzdunrobita. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 22 days ago Resolved in about 16 hours

SMS Delivery Failures to Multiple Networks in Egypt From Registered Sender IDs

We are experiencing SMS delivery failures sending to Multiple Networks in Egypt from Registered Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 22 days ago Resolved in about 5 hours

SMS Delivery Delays to Altan Network in Mexico

We are experiencing SMS delivery delays when sending messages to Altan Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 22 days ago Resolved in 1 day

SMS Delivery Delays to Multiple Networks in Colombia for a Subset of Long Codes

We are experiencing SMS delivery delays when sending messages to Multiple Networks in Colombia for a subset of Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 22 days ago Resolved in about 3 hours

SMS Delivery Failures from multiple networks to a Subset of Twilio’s Phone Numbers in Israel

This incident causing Inbound SMS Delivery Failures to a Subset of Phone Numbers in Israel was prematurely resolved in one of our previous posts. Please refer to https://status.twilio.com/incidents/yhmfq38hfz2v for previous updates. We are observing successful SMS delivery to a Subset of Phone Numbers in Israel. We will continue to monitor to ensure full service recovery. We expect to provide ...

Twilio Phone Services
Started 22 days ago Resolved in 1 day

MMS Delivery Report Delays When Sending to Altice in United States of America on a Subset of Long...

We are experiencing delays in receiving message delivery reports when sending to Altice in United States of America on a Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 23 days ago Resolved in 1 day

SMS Delivery Delays to MTN in Nigeria

We are experiencing SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 23 days ago Resolved in about 6 hours

Increased Errors on Twilio APIs

From 20:45 - 20:47 and 20:59 - 21:01 UTC, customers using Twilio APIs may have seen an unexpected increase in 503 errors. Engineers are currently investigating and will provide more information as it becomes available.

Twilio Phone Services
Started 23 days ago Resolved in about 2 hours

SMS Delivery Delays to T-Mobile Network in United States of America

We are experiencing SMS delivery delays when sending messages to T-Mobile Network in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 24 days ago Resolved in about 3 hours

Inbound Sms Delivery Failures to a Subset of Phone Numbers in Israel

We are experiencing inbound SMS delivery failures to a subset of phone numbers in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 24 days ago Resolved in 1 day

SMS Delivery Delays to Claro in Puerto Rico

We are experiencing SMS delivery delays when sending messages to Claro in Puerto Rico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 24 days ago Resolved in about 11 hours

SMS Delivery Delays to Tigo in Honduras

We are experiencing SMS delivery delays to Tigo in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 24 days ago Resolved in about 12 hours

SMS Delivery Failures and Delivery Delays to Moov net in Togo

Our monitoring systems have detected a potential issue with SMS Delivery Failures and Delivery Delays to Moov net in Togo. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio Phone Services
Started 24 days ago Resolved in 9 days

SMS Delivery Delays to Movistar Network in Chile

Our monitoring systems have detected a potential issue with SMS Delivery Delays to Movistar Network in Chile. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio Phone Services
Started 24 days ago Resolved in about 4 hours

SMS Delivery Failures to Econet Network in Zimbabwe

Our monitoring systems have detected a potential issue SMS Delivery Failures to Econet Network in Zimbabwe. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio Phone Services
Started 24 days ago Resolved in about 5 hours

SMS Delivery Report Delays to MTN/Lonestar Network in Liberia

This incident causing SMS delivery delays when sending messages to MTN/Lonestar Network in Liberia was prematurely resolved in one of our previous posts. Please refer to https://status.twilio.com/incidents/m8vh1ywf5yjj for previous updates. We are observing recovery in SMS delivery delays when sending messages to MTN/Lonestar Network in Liberia. We will continue monitoring the service to ensure...

Twilio Phone Services
Started 24 days ago Resolved in about 2 hours

SMS Delivery Report Delays to MTN/Lonestar Network in Liberia

We are experiencing SMS delivery report delays when sending messages to MTN/Lonestar Network in Liberia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 25 days ago Resolved in 4 minutes

SMS Delivery Report Delays to MTN/Lonestar Network in Liberia

We are experiencing SMS delivery delays when sending messages to MTN/Lonestar Network in Liberia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

Twilio Phone Services
Started 25 days ago Resolved in about 3 hours

SMS Delivery Delays and Failures to Tigo in Honduras

We are experiencing SMS Delivery Delays and Failures to Tigo in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 25 days ago Resolved in about 10 hours

SMS Delivery Delay & Failures To Claro Network In Costa Rica Over

We are experiencing SMS Delivery Delay & Failures To Claro Network In Costa Rica Over. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 25 days ago Resolved in about 5 hours

SMS Delivery Delay and Failures To Xphone Network in Israel

We are experiencing SMS delivery delays when sending messages to Xphone network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 26 days ago Resolved in about 3 hours

SMS Delivery Delays and Failures to Multiple Networks in Chile via a Subset of Longcodes

We are experiencing SMS delivery delays and failures when sending messages to multiple networks in Chile via a subset of longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 26 days ago Resolved in about 2 hours

Inbound Calls to Prefix +4915888 Are Failing

Our monitoring systems have detected a potential issue with Voice calls. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio Phone Services
Started 26 days ago Resolved in about 5 hours

Voice Quality Issue to a Subset of Twilio New Zealand Phone Numbers Affected

We are investigating an issue with Voice quality to a subset of Twilio New Zealand phone numbers. We expect to provide another update in 1 hour or as soon as more information becomes available

Twilio Phone Services
Started 26 days ago Resolved in about 6 hours

SMS Delivery Delays to Multiple Networks in Yemen

We are experiencing SMS delivery delays when sending messages to multiple networks in Yemen. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 26 days ago Resolved in about 14 hours

Outbound SMS Delivery Delays To Virgin Mobile Network in Ireland

We are experiencing SMS delivery delays when sending messages to Virgin Mobile Network in Ireland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 26 days ago Resolved in about 4 hours

AccSec Canada API Issue

Our monitoring systems have detected a potential issue with AccSec Canada API errors. Our engineering team has been alerted and is actively investigating. We will provide updates in 1 hour or as soon as we have more information.

Twilio Phone Services
Started 27 days ago Resolved in about 9 hours

SMS Delivery Failures to T-Mobile Network in United States of America

We are experiencing SMS delivery failures to T-Mobile Network in United States of America. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 28 days ago Resolved in about 2 hours

SMS Delivery Delays to Natcom Network in Haiti

We are experiencing SMS delivery delays when sending messages to Natcom Network in Haiti. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 28 days ago Resolved in about 4 hours

SMS Delivery Delays to Tigo in Bolivia (Plurinational State of)

We are experiencing SMS delivery delays to Tigo in Bolivia (Plurinational State of). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 28 days ago Resolved in about 8 hours

SMS Delivery Delays and Failures to Claro in Dominican Republic

Our monitoring systems have detected a potential issue with SMS Delivery Delays and Failures to Claro in Dominican Republic. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio Phone Services
Started 28 days ago Resolved in about 5 hours

Call Failures from a subset of Bell Network Subscribers to A Subset of Twilio Numbers

Our monitoring systems have detected a potential issue with inbound calls involving Canadian phone numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Twilio Phone Services
Started 28 days ago Resolved in about 3 hours

MMS Delivery Delay to Bell Network in Canada for a Subset of Long Codes

We are experiencing MMS Delivery Delay to Bell Network in Canada for a subset of Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 28 days ago Resolved in about 6 hours

[SNOC] SMS Delivery Delays Across Multiple APAC and EMEA Networks

We are experiencing SMS delivery delays when sending messages across multiple APAC and EMEA Networks. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 29 days ago Resolved in about 5 hours

SMS Delivery Delays to XPhone Network in Israel

We are experiencing SMS Delivery Delays to XPhone Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 29 days ago Resolved in about 15 hours

Inbound Calls From Carrier Peering Experiencing Drops in the United States

We are currently investigating an issue where inbound calls from our Carrier Peering are being dropped due to missing RTP after an UPDATE. Twilio continues to send RTP, but our carrier is not receiving it, resulting in calls ending from the carrier side. This may cause dropped calls for customers using our Carrier Peering. Our engineering teams are actively working with our partners to resolve ...

Twilio Phone Services
Started 29 days ago Resolved in about 11 hours

Outbound Call Failures To A Subset Of Canada Bell Numbers

We are observing a subset of outbound call failures to Bell Numbers in Canada. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 29 days ago Resolved in about 1 hour

Voice Quality Issues From A Subset Of Twilio Phone Numbers In Brazil

We are observing voice quality issues from a subset of Twilio phone numbers to Brazil. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available.

Twilio Phone Services
Started 30 days ago Resolved in about 7 hours

[SNOC] Call Quality Issues From a Subset of Twilio's Numbers in the United Kingdom

We are observing call quality issues from a subset of Twilio's Numbers in the United Kingdom. Our Engineers are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started 30 days ago Resolved in about 8 hours