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Some services are experiencing issues
Twilio Phone Services
Started about 2 hours ago
SMS Delivery Delays to TeleTalk in Bangladesh

We are experiencing SMS delivery delays when sending messages to TeleTalk in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio Phone Services
Started about 12 hours ago
SMS Delivery Delays and Failures from Twilio to Vietnamobile Vietnam

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Vietnamobile network subscribers in Vietnam. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio
Phone Services
MINOR
February 28, 2026
No incidents reported
March 01, 2026
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March 02, 2026
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March 15, 2026
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LeadConnector
Pinnacle Ai CRM
February 28, 2026
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March 01, 2026
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March 03, 2026
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March 05, 2026
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March 28, 2026
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Mailgun
Email Services
February 28, 2026
No incidents reported
March 01, 2026
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March 02, 2026
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March 05, 2026
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March 06, 2026
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March 07, 2026
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March 08, 2026
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March 09, 2026
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March 14, 2026
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March 15, 2026
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March 18, 2026
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March 19, 2026
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March 20, 2026
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March 21, 2026
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March 22, 2026
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March 23, 2026
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March 24, 2026
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March 25, 2026
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March 26, 2026
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March 27, 2026
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March 28, 2026
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March 29, 2026
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LiveChat
Live Chat Support
February 28, 2026
No incidents reported
March 01, 2026
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March 02, 2026
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March 03, 2026
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March 04, 2026
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March 05, 2026
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March 06, 2026
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March 07, 2026
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March 08, 2026
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March 09, 2026
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March 10, 2026
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March 11, 2026
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March 12, 2026
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March 14, 2026
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March 15, 2026
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March 16, 2026
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March 20, 2026
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March 21, 2026
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March 22, 2026
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March 25, 2026
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March 26, 2026
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March 27, 2026
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March 28, 2026
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March 29, 2026
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Pinnacle Ai Website
Pinnacle Ai Website
February 28, 2026
No incidents reported
March 01, 2026
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March 03, 2026
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March 04, 2026
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March 05, 2026
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March 06, 2026
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March 07, 2026
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March 08, 2026
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March 09, 2026
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March 12, 2026
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March 14, 2026
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March 15, 2026
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March 16, 2026
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March 18, 2026
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March 20, 2026
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March 26, 2026
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March 27, 2026
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March 28, 2026
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March 29, 2026
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Freshdesk
Support Ticketing
February 28, 2026
No incidents reported
March 01, 2026
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March 05, 2026
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March 06, 2026
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March 07, 2026
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March 08, 2026
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March 09, 2026
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March 15, 2026
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March 25, 2026
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March 26, 2026
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March 27, 2026
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March 28, 2026
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March 29, 2026
No incidents reported

Past Incidents ‹ Feb 09 - Feb 15, 2026 ›

February 15, 2026

Twilio
Phone Services SMS Delivery Failures to Multiple Networks in Mexico Feb 15, 08:10AM UTC
Twilio
Phone Services SMS Delivery Delays and Failures to TeleTalk in Bangladesh Feb 15, 05:58AM UTC

February 14, 2026

Twilio
Phone Services SMS Delivery Failures on Du and Etisalat Network in United Arab Emirates Feb 14, 10:31AM UTC
Twilio
Phone Services SMS Delivery Delays and Failures to Vodafone Omnitel in Italy Feb 14, 09:38AM UTC
Twilio
Phone Services SMS Delivery Delay to Claro Network in Brazil Feb 14, 05:23AM UTC
Twilio
Phone Services SMS Delivery Delay to Claro Network in Brazil Feb 14, 05:22AM UTC

February 13, 2026

Twilio
Phone Services SMS Delivery Delays to COOP Network in Italy via  Subset of Shortcodes Feb 14, 04:36AM UTC
Twilio
Phone Services SMS Delivery Delays and Failures to Vodafone Omnitel in Italy Feb 14, 02:14AM UTC
Twilio
Phone Services SMS Delivery Delays and Failures to PT Smartfren Telecom in Indonesia Feb 13, 07:03PM UTC
LeadConnector
Pinnacle Ai CRM Unable to Answer Incoming Calls Feb 13, 06:23PM UTC
Twilio
Phone Services SMS Delivery Delays to Telenor Network in Pakistan Feb 13, 06:16PM UTC
Twilio
Phone Services Call Failures From Twilio to Emergency Phone Numbers in United States Feb 13, 05:16PM UTC
Twilio
Phone Services AccSec Canada API Errors Feb 13, 03:21PM UTC
Twilio
Phone Services SMS Delivery Delays to Telcel Network in Mexico Feb 13, 07:16AM UTC

February 12, 2026

Twilio
Phone Services Call Failures From a Subset of Twilio's Phone Numbers to Dishwireless in US Feb 13, 02:16AM UTC
Twilio
Phone Services SMS Delivery Delays to Safaricom Network in Kenya Feb 12, 06:11PM UTC
Twilio
Phone Services Degraded Audio Quality for Voice Calls to a Subset of Twilio Landline Numbers in Colombia Feb 12, 02:20PM UTC
Twilio
Phone Services SMS Delivery Delays to Tune Talk Network in Malaysia Feb 12, 05:03AM UTC

February 11, 2026

Twilio
Phone Services SMS Delivery Failures From a Subset of Twilio Long Codes to AT&T in US and Canada Feb 11, 10:41PM UTC
LeadConnector
Pinnacle Ai CRM Provider Outage Feb 11, 10:00PM UTC
Twilio
Phone Services SMS Delivery Failures to Nuevatel Network in Bolivia Feb 11, 09:56PM UTC
Twilio
Phone Services SMS Delivery Delays to DigiTel C.A. Network in Venezuela (Bolivarian Republic) Feb 11, 04:00PM UTC
Twilio
Phone Services Voice Calls Audio Quality Degradation From Networks Subscribers to Subset of Twilio Colombia Land... Feb 11, 03:10PM UTC
Twilio
Phone Services SMS Delivery Delays and Failures to Multiple Networks in Chile via Subset of Longcodes Feb 11, 02:54PM UTC
Twilio
Phone Services SMS Delivery Failures To 9Mobile Network In Nigeria Feb 11, 06:08AM UTC

February 10, 2026

Twilio
Phone Services SMS Delivery Delays From and to a Subset of Twilio Long Codes & Short Codes to Multiple Networks ... Feb 11, 01:52AM UTC
Twilio
Phone Services SMS Delivery Delays and Failures to Orange Network in Cameroon Feb 10, 08:04PM UTC
Twilio
Phone Services Degraded Audio Quality for Voice Calls to a Subset of Twilio Landline Numbers in Colombia Feb 10, 05:01PM UTC
Twilio
Phone Services AccSec SNA Missing Redirects for Netherlands Vodafone Feb 10, 03:13PM UTC
Twilio
Phone Services Accsec Indonesia API issue Feb 10, 09:17AM UTC

February 09, 2026

Twilio
Phone Services SMS Delivery Report Delays When Sending to Telstra Network in Australia Feb 10, 01:23AM UTC
Twilio
Phone Services Degraded Audio Quality for Voice Calls to a Subset of Twilio Landline Numbers in Colombia Feb 9, 08:15PM UTC
Twilio
Phone Services Call Failures to a Subset of Twilio's Singapore Numbers Feb 9, 07:52AM UTC

Maintenance Feed

March 29, 2026

Twilio
Phone Services Russia SMS Carrier Maintenance - MTT from 20:59 UTC until 01:00 UTC
Twilio
Phone Services United States SMS and MMS Carrier Maintenance - T-Mobile from 03:00 UTC until 12:00 UTC
Twilio
Phone Services United Kingdom Account Security Carrier Partner Maintenance - Vodafone from 20:00 UTC until 02:30 UTC

April 01, 2026

Twilio
Phone Services United States and Canada Twilio SMS Maintenance from 03:00 UTC until 07:00 UTC
Twilio
Phone Services United States SMS Carrier Maintenance - Verizon from 04:00 UTC until 10:00 UTC

April 08, 2026

Twilio
Phone Services United States and Canada Twilio SMS Maintenance from 03:00 UTC until 07:00 UTC
Twilio
Phone Services United States SMS Carrier Partner Maintenance from 04:00 UTC until 10:00 UTC
Twilio
Phone Services Spain SMS Carrier Maintenance - Telefonica from 23:00 UTC until 04:00 UTC
Twilio
Phone Services France SMS Carrier Partner Maintenance from 20:00 UTC until 23:00 UTC

April 15, 2026

Twilio
Phone Services United States and Canada Twilio SMS Maintenance from 03:00 UTC until 07:00 UTC

April 22, 2026

Twilio
Phone Services United States and Canada Twilio SMS Maintenance from 03:00 UTC until 07:00 UTC

April 03, 2026

Twilio
Phone Services United States SMS Carrier Maintenance - Verizon from 08:00 UTC until 14:00 UTC

March 31, 2026

Twilio
Phone Services US SMS Carrier Maintenance - Small US Carriers from 09:00 UTC until 11:00 UTC
Twilio
Phone Services United Kingdom Account Security Carrier Partner Maintenance - Three from 04:30 UTC until 06:30 UTC
Twilio
Phone Services US SMS Carrier Maintenance - Small US Carriers from 05:00 UTC until 10:00 UTC
Twilio
Phone Services US SMS Carrier Maintenance - Small US Carriers from 04:00 UTC until 10:00 UTC

March 30, 2026

Twilio
Phone Services Ireland SMS Carrier Maintenance - Three from 21:00 UTC until 06:00 UTC
Twilio
Phone Services Russia SMS Carrier Maintenance - MegaFon from 21:00 UTC until 01:00 UTC
Twilio
Phone Services United Kingdom Account Security Carrier Partner Maintenance - Three from 01:00 UTC until 04:00 UTC
Twilio
Phone Services United Kingdom Account Security Carrier Partner Maintenance - Vodafone from 21:30 UTC until 07:35 UTC
Twilio
Phone Services United States SMS and MMS Carrier Maintenance - T-Mobile from 02:00 UTC until 12:00 UTC

April 09, 2026

Twilio
Phone Services Qatar SMS Carrier Maintenance - Q-Tel and Vodafone from 21:00 UTC until 03:00 UTC

April 02, 2026

Twilio
Phone Services US SMS Carrier Maintenance - Small US Carriers from 04:00 UTC until 10:00 UTC
Twilio
Phone Services United Kingdom Account Security Carrier Partner Maintenance - Three from 04:30 UTC until 06:30 UTC
Twilio
Phone Services Canada Account Security Service Partner Maintenance from 05:00 UTC until 10:00 UTC

April 16, 2026

Twilio
Phone Services United Kingdom Account Security Carrier Partner Maintenance - EE from 22:00 UTC until 04:00 UTC