Some services are experiencing issues
Twilio Phone Services
Started about 8 hours ago
SMS Delivery Delays and Failures from Twilio to Vietnamobile Vietnam

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Vietnamobile network subscribers in Vietnam. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio
Phone Services
MINOR
February 28, 2026
03:35 UTC
SMS Delivery Delays and Failures from a Subset of Twilio Phone Numbers to Multiple Networks in India
11:09 UTC
SMS Delivery Delays and Failures from Twilio to MTS Kazakhstan
11:46 UTC
SMS Delivery Delays and Failures from Twilio to Ncell Nepal
16:27 UTC
SMS Delivery Delays from Twilio to MobiFone Vietnam
17:28 UTC
SMS Delivery Failures from Twilio to du and Etisalat United Arab Emirates
23:07 UTC
SMS Delivery Delays From Twilio to Moov in Côte d'Ivoire
March 01, 2026
16:11 UTC
SMS Delivery Failures From Twilio to MTS Kazakhstan
19:43 UTC
MMS Delivery Delays From Twilio to Altice United States
March 02, 2026
No incidents reported
March 03, 2026
No incidents reported
March 04, 2026
No incidents reported
March 05, 2026
No incidents reported
March 06, 2026
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March 07, 2026
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March 08, 2026
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March 09, 2026
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March 10, 2026
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March 11, 2026
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March 12, 2026
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March 13, 2026
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March 14, 2026
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March 15, 2026
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March 16, 2026
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March 17, 2026
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March 18, 2026
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March 19, 2026
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March 20, 2026
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March 21, 2026
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March 22, 2026
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March 23, 2026
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March 24, 2026
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March 25, 2026
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March 26, 2026
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March 27, 2026
No incidents reported
March 28, 2026
No incidents reported
March 29, 2026
No incidents reported
LeadConnector
Pinnacle Ai CRM
February 28, 2026
No incidents reported
March 01, 2026
01:00 UTC
A2P Profiles Impacted
March 02, 2026
No incidents reported
March 03, 2026
No incidents reported
March 04, 2026
No incidents reported
March 05, 2026
No incidents reported
March 06, 2026
No incidents reported
March 07, 2026
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March 08, 2026
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March 09, 2026
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March 10, 2026
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March 11, 2026
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March 12, 2026
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March 13, 2026
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March 14, 2026
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March 15, 2026
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March 16, 2026
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March 17, 2026
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March 18, 2026
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March 19, 2026
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March 20, 2026
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March 21, 2026
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March 22, 2026
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March 23, 2026
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March 24, 2026
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March 25, 2026
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March 26, 2026
No incidents reported
March 27, 2026
No incidents reported
March 28, 2026
No incidents reported
March 29, 2026
No incidents reported
Mailgun
Email Services
February 28, 2026
No incidents reported
March 01, 2026
No incidents reported
March 02, 2026
No incidents reported
March 03, 2026
No incidents reported
March 04, 2026
No incidents reported
March 05, 2026
No incidents reported
March 06, 2026
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March 07, 2026
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March 08, 2026
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March 09, 2026
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March 10, 2026
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March 11, 2026
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March 12, 2026
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March 13, 2026
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March 14, 2026
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March 15, 2026
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March 16, 2026
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March 17, 2026
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March 18, 2026
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March 19, 2026
No incidents reported
March 20, 2026
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March 21, 2026
No incidents reported
March 22, 2026
No incidents reported
March 23, 2026
No incidents reported
March 24, 2026
No incidents reported
March 25, 2026
No incidents reported
March 26, 2026
No incidents reported
March 27, 2026
No incidents reported
March 28, 2026
No incidents reported
March 29, 2026
No incidents reported
LiveChat
Live Chat Support
February 28, 2026
No incidents reported
March 01, 2026
No incidents reported
March 02, 2026
No incidents reported
March 03, 2026
No incidents reported
March 04, 2026
No incidents reported
March 05, 2026
No incidents reported
March 06, 2026
No incidents reported
March 07, 2026
No incidents reported
March 08, 2026
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March 09, 2026
No incidents reported
March 10, 2026
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March 11, 2026
No incidents reported
March 12, 2026
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March 13, 2026
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March 14, 2026
No incidents reported
March 15, 2026
No incidents reported
March 16, 2026
No incidents reported
March 17, 2026
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March 18, 2026
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March 19, 2026
No incidents reported
March 20, 2026
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March 21, 2026
No incidents reported
March 22, 2026
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March 23, 2026
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March 24, 2026
No incidents reported
March 25, 2026
No incidents reported
March 26, 2026
No incidents reported
March 27, 2026
No incidents reported
March 28, 2026
No incidents reported
March 29, 2026
No incidents reported
Pinnacle Ai Website
Pinnacle Ai Website
February 28, 2026
No incidents reported
March 01, 2026
No incidents reported
March 02, 2026
No incidents reported
March 03, 2026
No incidents reported
March 04, 2026
No incidents reported
March 05, 2026
No incidents reported
March 06, 2026
No incidents reported
March 07, 2026
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March 08, 2026
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March 09, 2026
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March 10, 2026
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March 11, 2026
No incidents reported
March 12, 2026
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March 13, 2026
No incidents reported
March 14, 2026
No incidents reported
March 15, 2026
No incidents reported
March 16, 2026
No incidents reported
March 17, 2026
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March 18, 2026
No incidents reported
March 19, 2026
No incidents reported
March 20, 2026
No incidents reported
March 21, 2026
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March 22, 2026
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March 23, 2026
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March 24, 2026
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March 25, 2026
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March 26, 2026
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March 27, 2026
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March 28, 2026
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March 29, 2026
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Freshdesk
Support Ticketing
February 28, 2026
No incidents reported
March 01, 2026
No incidents reported
March 02, 2026
No incidents reported
March 03, 2026
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March 04, 2026
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March 05, 2026
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March 06, 2026
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March 07, 2026
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March 08, 2026
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March 09, 2026
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March 10, 2026
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March 11, 2026
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March 12, 2026
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March 13, 2026
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March 14, 2026
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March 15, 2026
No incidents reported
March 16, 2026
No incidents reported
March 17, 2026
No incidents reported
March 18, 2026
No incidents reported
March 19, 2026
No incidents reported
March 20, 2026
No incidents reported
March 21, 2026
No incidents reported
March 22, 2026
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March 23, 2026
No incidents reported
March 24, 2026
No incidents reported
March 25, 2026
No incidents reported
March 26, 2026
No incidents reported
March 27, 2026
No incidents reported
March 28, 2026
No incidents reported
March 29, 2026
No incidents reported

Past Incidents Feb 23 - Mar 01, 2026

March 01, 2026

Twilio
Phone Services MMS Delivery Delays From Twilio to Altice United States Mar 1, 07:43PM UTC
Twilio
Phone Services SMS Delivery Failures From Twilio to MTS Kazakhstan Mar 1, 04:11PM UTC
LeadConnector
Pinnacle Ai CRM A2P Profiles Impacted Mar 1, 01:00AM UTC

February 28, 2026

Twilio
Phone Services SMS Delivery Delays From Twilio to Moov in Côte d'Ivoire Feb 28, 11:07PM UTC
Twilio
Phone Services SMS Delivery Failures from Twilio to du and Etisalat United Arab Emirates Feb 28, 05:28PM UTC
Twilio
Phone Services SMS Delivery Delays from Twilio to MobiFone Vietnam Feb 28, 04:27PM UTC
Twilio
Phone Services SMS Delivery Delays and Failures from Twilio to Ncell Nepal Feb 28, 11:46AM UTC
Twilio
Phone Services SMS Delivery Delays and Failures from Twilio to MTS Kazakhstan Feb 28, 11:09AM UTC
Twilio
Phone Services SMS Delivery Delays and Failures from a Subset of Twilio Phone Numbers to Multiple Networks in India Feb 28, 03:35AM UTC

February 27, 2026

Twilio
Phone Services Unable to Create Campaigns via Console Feb 27, 06:26PM UTC
Twilio
Phone Services SMS Delivery Failures from Twilio to A1 Slovenia Feb 27, 05:25PM UTC
Twilio
Phone Services User Authentication Identity SNA and Gateway API Errors for T-Mobile in United States Feb 27, 03:39PM UTC

February 26, 2026

Twilio
Phone Services SMS Delivery Delays from Twilio to Claro Chile Feb 26, 09:17PM UTC
Twilio
Phone Services SMS Delivery Delays from Twilio to Orange Cameroon Feb 26, 04:57PM UTC
Twilio
Phone Services SMS Delivery Delays from Twilio to Mobifone Vietnam Feb 26, 04:35PM UTC
Twilio
Phone Services SMS Delivery Failures from a Subset of Twilio Alphanumeric Senders and Short Codes to Movistar Me... Feb 26, 03:52PM UTC
LeadConnector
Pinnacle Ai CRM Degraded performance of marketplace webhooks and Jobber Integration Feb 26, 11:39AM UTC
Twilio
Phone Services SMS Delivery Failures from a Subset of Twilio Long Codes to Shelcomm United States Feb 26, 12:58AM UTC

February 25, 2026

Twilio
Phone Services Voice Call Failures from Twilio Phone Numbers to Claro Puerto Rico Feb 25, 09:13PM UTC
LeadConnector
Pinnacle Ai CRM Issues with adding and showing Dedicated Domain DNS Records Feb 25, 07:51PM UTC
Twilio
Phone Services SMS Delivery Delays from Twilio to Claro Chile Feb 25, 07:22PM UTC
Mailgun
Email Services Intermittent Email Validation Errors Feb 25, 07:10PM UTC
Twilio
Phone Services SMS Delivery Failures from a Subset of Twilio Long Codes to Telenet BidCo NV Belgium Feb 25, 06:33PM UTC
Twilio
Phone Services SMS Delivery Delays and Failures Between a subset of Twilio Long Codes and Multiple Networks in C... Feb 25, 06:12PM UTC
Twilio
Phone Services SMS Delivery Delays and Failures from Network Subscribers to a Subset of Twilio United Kingdom Lo... Feb 25, 11:53AM UTC

February 24, 2026

Twilio
Phone Services SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to Multiple Small Networks in Unit... Feb 24, 04:44PM UTC
Twilio
Phone Services User Authentication Identity API High Latency for Verizon in United States Feb 24, 07:20AM UTC
Twilio
Phone Services SMS Delivery Delays from Twilio to Liberty Mobile Puerto Rico Feb 24, 04:24AM UTC

February 23, 2026

Twilio
Phone Services Voice Call Post Dial Delay from Twilio Phone Numbers to United States Feb 23, 09:12PM UTC
Twilio
Phone Services User Authentication Identity API Errors in Indonesia Feb 23, 02:23PM UTC

Maintenance Feed

March 29, 2026

Twilio
Phone Services Russia SMS Carrier Maintenance - MTT from 20:59 UTC until 01:00 UTC
Twilio
Phone Services United Kingdom Account Security Carrier Partner Maintenance - Vodafone from 20:00 UTC until 02:30 UTC

April 02, 2026

Twilio
Phone Services United States and Canada Twilio SMS Maintenance from 03:00 UTC until 07:00 UTC
Twilio
Phone Services US SMS Carrier Maintenance - Small US Carriers from 04:00 UTC until 10:00 UTC
Twilio
Phone Services United Kingdom Account Security Carrier Partner Maintenance - Three from 04:30 UTC until 06:30 UTC
Twilio
Phone Services Canada Account Security Service Partner Maintenance from 05:00 UTC until 10:00 UTC

April 09, 2026

Twilio
Phone Services United States and Canada Twilio SMS Maintenance from 03:00 UTC until 07:00 UTC
Twilio
Phone Services Qatar SMS Carrier Maintenance - Q-Tel and Vodafone from 21:00 UTC until 03:00 UTC

April 16, 2026

Twilio
Phone Services United States and Canada Twilio SMS Maintenance from 03:00 UTC until 07:00 UTC
Twilio
Phone Services United Kingdom Account Security Carrier Partner Maintenance - EE from 22:00 UTC until 04:00 UTC

April 23, 2026

Twilio
Phone Services United States and Canada Twilio SMS Maintenance from 03:00 UTC until 07:00 UTC

April 03, 2026

Twilio
Phone Services United States SMS Carrier Maintenance - Verizon from 08:00 UTC until 14:00 UTC

March 31, 2026

Twilio
Phone Services US SMS Carrier Maintenance - Small US Carriers from 09:00 UTC until 11:00 UTC
Twilio
Phone Services United Kingdom Account Security Carrier Partner Maintenance - Three from 04:30 UTC until 06:30 UTC
Twilio
Phone Services US SMS Carrier Maintenance - Small US Carriers from 05:00 UTC until 10:00 UTC
Twilio
Phone Services US SMS Carrier Maintenance - Small US Carriers from 04:00 UTC until 10:00 UTC
Twilio
Phone Services United Kingdom Account Security Carrier Partner Maintenance - Three from 01:00 UTC until 04:00 UTC
Twilio
Phone Services United States SMS and MMS Carrier Maintenance - T-Mobile from 02:00 UTC until 12:00 UTC

March 30, 2026

Twilio
Phone Services Ireland SMS Carrier Maintenance - Three from 21:00 UTC until 06:00 UTC
Twilio
Phone Services Russia SMS Carrier Maintenance - MegaFon from 21:00 UTC until 01:00 UTC
Twilio
Phone Services United States SMS and MMS Carrier Maintenance - T-Mobile from 03:00 UTC until 12:00 UTC
Twilio
Phone Services United Kingdom Account Security Carrier Partner Maintenance - Vodafone from 21:30 UTC until 07:35 UTC

April 01, 2026

Twilio
Phone Services United States SMS Carrier Maintenance - Verizon from 04:00 UTC until 10:00 UTC

April 08, 2026

Twilio
Phone Services United States SMS Carrier Partner Maintenance from 04:00 UTC until 10:00 UTC
Twilio
Phone Services Spain SMS Carrier Maintenance - Telefonica from 23:00 UTC until 04:00 UTC
Twilio
Phone Services France SMS Carrier Partner Maintenance from 20:00 UTC until 23:00 UTC