Some services are experiencing issues
Twilio Phone Services
Started about 4 hours ago
SMS Delivery Delays and Failures from Twilio to Vietnamobile Vietnam

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Vietnamobile network subscribers in Vietnam. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio
Phone Services
MINOR
February 28, 2026
No incidents reported
March 01, 2026
No incidents reported
March 02, 2026
No incidents reported
March 03, 2026
No incidents reported
March 04, 2026
No incidents reported
March 05, 2026
No incidents reported
March 06, 2026
No incidents reported
March 07, 2026
No incidents reported
March 08, 2026
No incidents reported
March 09, 2026
06:48 UTC
SMS Delivery Delays from Twilio to XL Axiata Indonesia
16:22 UTC
SMS Delivery Delays from Twilio to Claro Chile
17:00 UTC
SMS Delivery Failures from Twilio to Telefonica Ecuador
17:10 UTC
Delays in Processing Pricing Events
21:05 UTC
SMS Delivery Receipt Delays from Twilio to MTN Nigeria
22:58 UTC
SMS Delivery Delays from Twilio to Evatis Djibouti
03:02 UTC
SMS Delivery Delays from Subset Of Twilio Long Code to Verizon & Clearsky Network In United States
March 10, 2026
05:22 UTC
SMS Delivery Delays from Twilio to Claro Colombia
07:12 UTC
SMS Delivery Delays and Failures from Twilio to Mobitel Cambodia
09:00 UTC
SMS Delivery Delays and Failures to Airtel in Zambia
13:07 UTC
SMS Delivery Delay To Orange Network in Cameroon
14:11 UTC
SMS Delivery Delays and Failures between Twilio and Multiple Networks in Germany
15:06 UTC
Twilio Voice has detected some customers in India receiving 480 for Outbound Calls
01:23 UTC
SMS Delivery Delays to and From a Subset of Twilio Long Codes in Portugal
March 11, 2026
06:52 UTC
SMS Delivery Delays and Failures From Twilio to Evatis Djibouti
12:40 UTC
SMS Delivery Receipt Delays from Twilio to Vodacom South Africa
14:36 UTC
SMS Delivery Delays to Telekom in South Africa
23:12 UTC
User Authentication Identity API Errors for XL Axiata in Indonesia
March 12, 2026
11:11 UTC
SMS Delivery Delays from Twilio to Airtel Nigeria
14:27 UTC
SMS Delivery Delays from Twilio to Vodacom Tanzania
17:40 UTC
SMS Delivery Delays and Failures from a Subset of Twilio Long Codes and Alphanumeric Sender IDs to MobiFone Vietnam
March 13, 2026
05:44 UTC
SMS Delivery Failures from Twilio to Malitel Mali
11:20 UTC
SMS Delivery Delays From a Subset of Twilio Registered Sender IDs to Telenor Serbia
14:40 UTC
SMS Delivery Delays from Twilio to MTN Zambia
March 14, 2026
No incidents reported
March 15, 2026
No incidents reported
March 16, 2026
No incidents reported
March 17, 2026
No incidents reported
March 18, 2026
No incidents reported
March 19, 2026
No incidents reported
March 20, 2026
No incidents reported
March 21, 2026
No incidents reported
March 22, 2026
No incidents reported
March 23, 2026
No incidents reported
March 24, 2026
No incidents reported
March 25, 2026
No incidents reported
March 26, 2026
No incidents reported
March 27, 2026
No incidents reported
March 28, 2026
No incidents reported
March 29, 2026
No incidents reported
LeadConnector
Pinnacle Ai CRM
February 28, 2026
No incidents reported
March 01, 2026
No incidents reported
March 02, 2026
No incidents reported
March 03, 2026
No incidents reported
March 04, 2026
No incidents reported
March 05, 2026
No incidents reported
March 06, 2026
No incidents reported
March 07, 2026
No incidents reported
March 08, 2026
No incidents reported
March 09, 2026
No incidents reported
March 10, 2026
15:16 UTC
We are currently experiencing an issue with the Social Planner where posts are not syncing in the list view. As a result, users may not be able to see their posts in the list view at the moment.
March 11, 2026
No incidents reported
March 12, 2026
No incidents reported
March 13, 2026
12:26 UTC
Sub Accounts are not getting listed in the Agency view
March 14, 2026
No incidents reported
March 15, 2026
No incidents reported
March 16, 2026
No incidents reported
March 17, 2026
No incidents reported
March 18, 2026
No incidents reported
March 19, 2026
No incidents reported
March 20, 2026
No incidents reported
March 21, 2026
No incidents reported
March 22, 2026
No incidents reported
March 23, 2026
No incidents reported
March 24, 2026
No incidents reported
March 25, 2026
No incidents reported
March 26, 2026
No incidents reported
March 27, 2026
No incidents reported
March 28, 2026
No incidents reported
March 29, 2026
No incidents reported
Mailgun
Email Services
February 28, 2026
No incidents reported
March 01, 2026
No incidents reported
March 02, 2026
No incidents reported
March 03, 2026
No incidents reported
March 04, 2026
No incidents reported
March 05, 2026
No incidents reported
March 06, 2026
No incidents reported
March 07, 2026
No incidents reported
March 08, 2026
No incidents reported
March 09, 2026
No incidents reported
March 10, 2026
No incidents reported
March 11, 2026
No incidents reported
March 12, 2026
No incidents reported
March 13, 2026
11:29 UTC
Intermittent API Errors in US Region
March 14, 2026
No incidents reported
March 15, 2026
No incidents reported
March 16, 2026
No incidents reported
March 17, 2026
No incidents reported
March 18, 2026
No incidents reported
March 19, 2026
No incidents reported
March 20, 2026
No incidents reported
March 21, 2026
No incidents reported
March 22, 2026
No incidents reported
March 23, 2026
No incidents reported
March 24, 2026
No incidents reported
March 25, 2026
No incidents reported
March 26, 2026
No incidents reported
March 27, 2026
No incidents reported
March 28, 2026
No incidents reported
March 29, 2026
No incidents reported
LiveChat
Live Chat Support
February 28, 2026
No incidents reported
March 01, 2026
No incidents reported
March 02, 2026
No incidents reported
March 03, 2026
No incidents reported
March 04, 2026
No incidents reported
March 05, 2026
No incidents reported
March 06, 2026
No incidents reported
March 07, 2026
No incidents reported
March 08, 2026
No incidents reported
March 09, 2026
No incidents reported
March 10, 2026
No incidents reported
March 11, 2026
No incidents reported
March 12, 2026
No incidents reported
March 13, 2026
No incidents reported
March 14, 2026
No incidents reported
March 15, 2026
No incidents reported
March 16, 2026
No incidents reported
March 17, 2026
No incidents reported
March 18, 2026
No incidents reported
March 19, 2026
No incidents reported
March 20, 2026
No incidents reported
March 21, 2026
No incidents reported
March 22, 2026
No incidents reported
March 23, 2026
No incidents reported
March 24, 2026
No incidents reported
March 25, 2026
No incidents reported
March 26, 2026
No incidents reported
March 27, 2026
No incidents reported
March 28, 2026
No incidents reported
March 29, 2026
No incidents reported
Pinnacle Ai Website
Pinnacle Ai Website
February 28, 2026
No incidents reported
March 01, 2026
No incidents reported
March 02, 2026
No incidents reported
March 03, 2026
No incidents reported
March 04, 2026
No incidents reported
March 05, 2026
No incidents reported
March 06, 2026
No incidents reported
March 07, 2026
No incidents reported
March 08, 2026
No incidents reported
March 09, 2026
No incidents reported
March 10, 2026
No incidents reported
March 11, 2026
No incidents reported
March 12, 2026
No incidents reported
March 13, 2026
No incidents reported
March 14, 2026
No incidents reported
March 15, 2026
No incidents reported
March 16, 2026
No incidents reported
March 17, 2026
No incidents reported
March 18, 2026
No incidents reported
March 19, 2026
No incidents reported
March 20, 2026
No incidents reported
March 21, 2026
No incidents reported
March 22, 2026
No incidents reported
March 23, 2026
No incidents reported
March 24, 2026
No incidents reported
March 25, 2026
No incidents reported
March 26, 2026
No incidents reported
March 27, 2026
No incidents reported
March 28, 2026
No incidents reported
March 29, 2026
No incidents reported
Freshdesk
Support Ticketing
February 28, 2026
No incidents reported
March 01, 2026
No incidents reported
March 02, 2026
No incidents reported
March 03, 2026
No incidents reported
March 04, 2026
No incidents reported
March 05, 2026
No incidents reported
March 06, 2026
No incidents reported
March 07, 2026
No incidents reported
March 08, 2026
No incidents reported
March 09, 2026
No incidents reported
March 10, 2026
No incidents reported
March 11, 2026
No incidents reported
March 12, 2026
No incidents reported
March 13, 2026
No incidents reported
March 14, 2026
No incidents reported
March 15, 2026
No incidents reported
March 16, 2026
No incidents reported
March 17, 2026
No incidents reported
March 18, 2026
No incidents reported
March 19, 2026
No incidents reported
March 20, 2026
No incidents reported
March 21, 2026
No incidents reported
March 22, 2026
No incidents reported
March 23, 2026
No incidents reported
March 24, 2026
No incidents reported
March 25, 2026
No incidents reported
March 26, 2026
No incidents reported
March 27, 2026
No incidents reported
March 28, 2026
No incidents reported
March 29, 2026
No incidents reported

Past Incidents Mar 09 - Mar 15, 2026

March 15, 2026

No incidents reported

March 14, 2026

No incidents reported

March 13, 2026

Twilio
Phone Services SMS Delivery Delays from Twilio to MTN Zambia Mar 13, 02:40PM UTC
LeadConnector
Pinnacle Ai CRM Sub Accounts are not getting listed in the Agency view Mar 13, 12:26PM UTC
Mailgun
Email Services Intermittent API Errors in US Region Mar 13, 11:29AM UTC
Twilio
Phone Services SMS Delivery Delays From a Subset of Twilio Registered Sender IDs to Telenor Serbia Mar 13, 11:20AM UTC
Twilio
Phone Services SMS Delivery Failures from Twilio to Malitel Mali Mar 13, 05:44AM UTC

March 12, 2026

Twilio
Phone Services SMS Delivery Delays and Failures from a Subset of Twilio Long Codes and Alphanumeric Sender IDs t... Mar 12, 05:40PM UTC
Twilio
Phone Services SMS Delivery Delays from Twilio to Vodacom Tanzania Mar 12, 02:27PM UTC
Twilio
Phone Services SMS Delivery Delays from Twilio to Airtel Nigeria Mar 12, 11:11AM UTC

March 11, 2026

Twilio
Phone Services User Authentication Identity API Errors for XL Axiata in Indonesia Mar 11, 11:12PM UTC
Twilio
Phone Services SMS Delivery Delays to Telekom in South Africa Mar 11, 02:36PM UTC
Twilio
Phone Services SMS Delivery Receipt Delays from Twilio to Vodacom South Africa Mar 11, 12:40PM UTC
Twilio
Phone Services SMS Delivery Delays and Failures From Twilio to Evatis Djibouti Mar 11, 06:52AM UTC

March 10, 2026

Twilio
Phone Services SMS Delivery Delays to and From a Subset of Twilio Long Codes in Portugal Mar 11, 01:23AM UTC
LeadConnector
Pinnacle Ai CRM We are currently experiencing an issue with the Social Planner where posts are not syncing in the... Mar 10, 03:16PM UTC
Twilio
Phone Services Twilio Voice has detected some customers in India receiving 480 for Outbound Calls Mar 10, 03:06PM UTC
Twilio
Phone Services SMS Delivery Delays and Failures between Twilio and Multiple Networks in Germany Mar 10, 02:11PM UTC
Twilio
Phone Services SMS Delivery Delay To Orange Network in Cameroon Mar 10, 01:07PM UTC
Twilio
Phone Services SMS Delivery Delays and Failures to Airtel in Zambia Mar 10, 09:00AM UTC
Twilio
Phone Services SMS Delivery Delays and Failures from Twilio to Mobitel Cambodia Mar 10, 07:12AM UTC
Twilio
Phone Services SMS Delivery Delays from Twilio to Claro Colombia Mar 10, 05:22AM UTC

March 09, 2026

Twilio
Phone Services SMS Delivery Delays from Subset Of Twilio Long Code to Verizon & Clearsky Network In United States Mar 10, 03:02AM UTC
Twilio
Phone Services SMS Delivery Delays from Twilio to Evatis Djibouti Mar 9, 10:58PM UTC
Twilio
Phone Services SMS Delivery Receipt Delays from Twilio to MTN Nigeria Mar 9, 09:05PM UTC
Twilio
Phone Services Delays in Processing Pricing Events Mar 9, 05:10PM UTC
Twilio
Phone Services SMS Delivery Failures from Twilio to Telefonica Ecuador Mar 9, 05:00PM UTC
Twilio
Phone Services SMS Delivery Delays from Twilio to Claro Chile Mar 9, 04:22PM UTC
Twilio
Phone Services SMS Delivery Delays from Twilio to XL Axiata Indonesia Mar 9, 06:48AM UTC

Maintenance Feed

March 29, 2026

Twilio
Phone Services Russia SMS Carrier Maintenance - MTT from 20:59 UTC until 01:00 UTC
Twilio
Phone Services United States SMS and MMS Carrier Maintenance - T-Mobile from 03:00 UTC until 12:00 UTC
Twilio
Phone Services United Kingdom Account Security Carrier Partner Maintenance - Vodafone from 20:00 UTC until 02:30 UTC

April 01, 2026

Twilio
Phone Services United States and Canada Twilio SMS Maintenance from 03:00 UTC until 07:00 UTC
Twilio
Phone Services United States SMS Carrier Maintenance - Verizon from 04:00 UTC until 10:00 UTC

April 08, 2026

Twilio
Phone Services United States and Canada Twilio SMS Maintenance from 03:00 UTC until 07:00 UTC
Twilio
Phone Services United States SMS Carrier Partner Maintenance from 04:00 UTC until 10:00 UTC
Twilio
Phone Services Spain SMS Carrier Maintenance - Telefonica from 23:00 UTC until 04:00 UTC
Twilio
Phone Services France SMS Carrier Partner Maintenance from 20:00 UTC until 23:00 UTC

April 15, 2026

Twilio
Phone Services United States and Canada Twilio SMS Maintenance from 03:00 UTC until 07:00 UTC

April 22, 2026

Twilio
Phone Services United States and Canada Twilio SMS Maintenance from 03:00 UTC until 07:00 UTC

April 03, 2026

Twilio
Phone Services United States SMS Carrier Maintenance - Verizon from 08:00 UTC until 14:00 UTC

March 31, 2026

Twilio
Phone Services US SMS Carrier Maintenance - Small US Carriers from 09:00 UTC until 11:00 UTC
Twilio
Phone Services United Kingdom Account Security Carrier Partner Maintenance - Three from 04:30 UTC until 06:30 UTC
Twilio
Phone Services US SMS Carrier Maintenance - Small US Carriers from 05:00 UTC until 10:00 UTC
Twilio
Phone Services US SMS Carrier Maintenance - Small US Carriers from 04:00 UTC until 10:00 UTC

March 30, 2026

Twilio
Phone Services Ireland SMS Carrier Maintenance - Three from 21:00 UTC until 06:00 UTC
Twilio
Phone Services Russia SMS Carrier Maintenance - MegaFon from 21:00 UTC until 01:00 UTC
Twilio
Phone Services United Kingdom Account Security Carrier Partner Maintenance - Three from 01:00 UTC until 04:00 UTC
Twilio
Phone Services United Kingdom Account Security Carrier Partner Maintenance - Vodafone from 21:30 UTC until 07:35 UTC
Twilio
Phone Services United States SMS and MMS Carrier Maintenance - T-Mobile from 02:00 UTC until 12:00 UTC

April 09, 2026

Twilio
Phone Services Qatar SMS Carrier Maintenance - Q-Tel and Vodafone from 21:00 UTC until 03:00 UTC

April 02, 2026

Twilio
Phone Services US SMS Carrier Maintenance - Small US Carriers from 04:00 UTC until 10:00 UTC
Twilio
Phone Services United Kingdom Account Security Carrier Partner Maintenance - Three from 04:30 UTC until 06:30 UTC
Twilio
Phone Services Canada Account Security Service Partner Maintenance from 05:00 UTC until 10:00 UTC

April 16, 2026

Twilio
Phone Services United Kingdom Account Security Carrier Partner Maintenance - EE from 22:00 UTC until 04:00 UTC