Pinnacle AI Status Monitor

Some services are experiencing issues

Phone Services

Started about 1 hour ago

SMS Delivery Delays and Failures from a Subset of Twilio Long Codes to WOM Colombia

Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to WOM network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Phone Services

Started 1 day ago

SMS Delivery Delays from Twilio to Smartfren Telecom Indonesia

Twilio customers may be experiencing SMS delivery delays from Twilio to Smartfren Telecom network subscribers in Indonesia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Phone Services

Started 1 day ago

SMS Delivery Failures from Twilio Phone Numbers to MEGACOM Kyrgyzstan

Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to MEGACOM network subscribers in Kyrgyzstan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Phone Services

Started 4 days ago

National Phone Numbers Outside of the US Blocked in 1Console

Our monitoring systems have detected a potential issue with purchasing non-US national phone numbers. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Phone Services

Started 18 days ago

Subset of AU Sender ID Registration Submissions Directly Transitioning to REJECTED

Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

Past Incidents ‹ Mar 10 - Mar 16, 2026 ›

March 16, 2026

Phone Services Issues with Status CallBack Webhooks for WhatsApp Mar 16, 05:54PM UTC

Pinnacle Ai CRM CRM Conversations Tab Not Loading Mar 16, 05:42PM UTC

Phone Services Conversations Errors Mar 16, 04:53PM UTC

Phone Services SMS Delivery Delays from Twilio Numbers to Multiple Networks in Colombia Mar 16, 03:55PM UTC

Phone Services SMS Delivery Delays and Failures to Algar Telecom in Brazil Mar 16, 02:17PM UTC

Support Ticketing Incoming Email Delays for Custom Mailboxes Mar 16, 01:46PM UTC

Phone Services SMS Delivery Delays and Failures from Twilio to Celcom Malaysia Mar 16, 12:37PM UTC

Phone Services SMS Delivery Receipt Delays from Twilio to Mobitel Sri Lanka Mar 16, 06:20AM UTC

March 15, 2026

No incidents reported

March 14, 2026

No incidents reported

March 13, 2026

Phone Services SMS Delivery Delays from Twilio to MTN Zambia Mar 13, 02:40PM UTC

Pinnacle Ai CRM Sub Accounts are not getting listed in the Agency view Mar 13, 12:26PM UTC

Email Services Intermittent API Errors in US Region Mar 13, 11:29AM UTC

Phone Services SMS Delivery Delays From a Subset of Twilio Registered Sender IDs to Telenor Serbia Mar 13, 11:20AM UTC

Phone Services SMS Delivery Failures from Twilio to Malitel Mali Mar 13, 05:44AM UTC

March 12, 2026

Phone Services SMS Delivery Delays and Failures from a Subset of Twilio Long Codes and Alphanumeric Sender IDs t... Mar 12, 05:40PM UTC

Phone Services SMS Delivery Delays from Twilio to Vodacom Tanzania Mar 12, 02:27PM UTC

Phone Services SMS Delivery Delays from Twilio to Airtel Nigeria Mar 12, 11:11AM UTC

March 11, 2026

Phone Services User Authentication Identity API Errors for XL Axiata in Indonesia Mar 11, 11:12PM UTC

Phone Services SMS Delivery Delays to Telekom in South Africa Mar 11, 02:36PM UTC

Phone Services SMS Delivery Receipt Delays from Twilio to Vodacom South Africa Mar 11, 12:40PM UTC

Phone Services SMS Delivery Delays and Failures From Twilio to Evatis Djibouti Mar 11, 06:52AM UTC

March 10, 2026

Phone Services SMS Delivery Delays to and From a Subset of Twilio Long Codes in Portugal Mar 11, 01:23AM UTC

Pinnacle Ai CRM We are currently experiencing an issue with the Social Planner where posts are not syncing in the... Mar 10, 03:16PM UTC

Phone Services Twilio Voice has detected some customers in India receiving 480 for Outbound Calls Mar 10, 03:06PM UTC

Phone Services SMS Delivery Delays and Failures between Twilio and Multiple Networks in Germany Mar 10, 02:11PM UTC

Phone Services SMS Delivery Delay To Orange Network in Cameroon Mar 10, 01:07PM UTC

Phone Services SMS Delivery Delays and Failures to Airtel in Zambia Mar 10, 09:00AM UTC

Phone Services SMS Delivery Delays and Failures from Twilio to Mobitel Cambodia Mar 10, 07:12AM UTC

Phone Services SMS Delivery Delays from Twilio to Claro Colombia Mar 10, 05:22AM UTC

Maintenance Feed in the next 30 days

June 05, 2026

Phone Services Russia SMS Carrier Maintenance - Volna mobile, Win Mobile and Personnal Communicational from 19:00 UTC until 00:00 UTC

June 03, 2026

Phone Services United States and Canada Twilio SMS and MMS Maintenance from 03:00 UTC until 07:00 UTC

Phone Services Japan SMS Carrier Maintenance - NTT docomo from 12:00 UTC until 13:00 UTC

Phone Services Mexico SMS Carrier Partner Maintenance from 04:00 UTC until 06:00 UTC

Phone Services US SMS Carrier Maintenance - Small US Carriers from 04:00 UTC until 08:00 UTC

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

Phone Services Russia SMS Carrier Maintenance - MTT from 19:00 UTC until 03:00 UTC

Phone Services Russia SMS Carrier Maintenance - MegaFon from 20:00 UTC until 00:00 UTC

Phone Services Russia SMS Carrier Maintenance - MTS from 03:00 UTC until 04:30 UTC

June 10, 2026

Phone Services United States and Canada Twilio SMS and MMS Maintenance from 03:00 UTC until 07:00 UTC

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

June 17, 2026

Phone Services United States and Canada Twilio SMS and MMS Maintenance from 03:00 UTC until 07:00 UTC

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

Phone Services New Zealand Voice Carrier Partner Maintenance from 19:00 UTC until 20:00 UTC

June 24, 2026

Phone Services United States and Canada Twilio SMS and MMS Maintenance from 03:00 UTC until 07:00 UTC

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

June 09, 2026

Phone Services Peru SMS Carrier Partner Maintenance from 03:30 UTC until 04:30 UTC

Phone Services United States MMS Carrier Partner Maintenance from 08:00 UTC until 10:00 UTC

Phone Services Netherlands Account Security Carrier Partner Maintenance - KPN from 04:00 UTC until 05:30 UTC

Phone Services Australia Voice Carrier Partner Maintenance from 11:00 UTC until 12:00 UTC

Phone Services Australia Voice Carrier Partner Maintenance from 12:00 UTC until 13:00 UTC

June 15, 2026

Phone Services Twilio Voice Maintenance from 14:00 UTC until 15:30 UTC

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

June 04, 2026

Phone Services Netherlands SMS Carrier Maintenance - KPN from 22:05 UTC until 00:00 UTC

Phone Services Australia Voice Carrier Partner Maintenance from 11:00 UTC until 12:00 UTC

Phone Services Russia SMS Carrier Maintenance - MegaFon from 20:00 UTC until 00:00 UTC

Phone Services Russia SMS Carrier Maintenance - Sotovaja Svjaz MOTIV from 18:00 UTC until 23:00 UTC

Phone Services New Zealand Voice Carrier Partner Maintenance from 05:00 UTC until 06:00 UTC

June 08, 2026

Phone Services United States MMS Carrier Partner Maintenance from 08:00 UTC until 09:30 UTC

Phone Services Australia Voice Carrier Partner Maintenance from 11:00 UTC until 12:00 UTC

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

June 02, 2026

Phone Services Malaysia SMS Carrier Maintenance - Tune Talk from 16:00 UTC until 16:15 UTC

Phone Services Russia SMS Carrier Maintenance - MegaFon from 20:00 UTC until 00:00 UTC

Phone Services United States SMS and MMS Carrier Maintenance - T-Mobile from 03:00 UTC until 11:00 UTC

Phone Services United States SMS Carrier Maintenance - Liberty from 02:00 UTC until 06:30 UTC

Phone Services United Kingdom Account Security Carrier Partner Maintenance - Vodafone from 20:15 UTC until 04:00 UTC

June 12, 2026

Phone Services Canada Account Security Service Partner Maintenance from 04:00 UTC until 08:00 UTC

June 29, 2026

Phone Services Twilio Voice Maintenance from 13:00 UTC until 14:30 UTC

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

June 22, 2026

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

June 06, 2026

Phone Services Belarus SMS Carrier Maintenance - life:) from 21:00 UTC until 05:00 UTC

July 01, 2026

Phone Services United States and Canada Twilio SMS and MMS Maintenance from 03:00 UTC until 07:00 UTC