Some services are experiencing issues
Twilio Phone Services
Started about 5 hours ago
SMS Delivery Delays and Failures from Twilio to Vietnamobile Vietnam

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Vietnamobile network subscribers in Vietnam. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio
Phone Services
MINOR
February 28, 2026
No incidents reported
March 01, 2026
No incidents reported
March 02, 2026
No incidents reported
March 03, 2026
No incidents reported
March 04, 2026
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March 05, 2026
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March 06, 2026
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March 07, 2026
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March 08, 2026
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March 12, 2026
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March 14, 2026
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March 15, 2026
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March 16, 2026
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March 17, 2026
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March 18, 2026
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March 19, 2026
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March 20, 2026
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March 21, 2026
No incidents reported
March 22, 2026
No incidents reported
March 23, 2026
13:46 UTC
On Call Engineers are Investigating
11:01 UTC
SMS Delivery Delays from Network Subscribers to a Subset of Twilio Australia Phone Numbers
07:40 UTC
Voice Insights Sub-Account Dashboard Impacted in US1
00:12 UTC
Voice Call Failures from Twilio Phone Numbers to Telcel/Radiomovil Mexico
March 24, 2026
07:15 UTC
SMS Delivery Delays and Failures from Twilio to ISP Telecom United States
16:59 UTC
Voice Call Failures from Twilio Phone Numbers to Claro Puerto Rico
02:16 UTC
User Authentication Identity API Errors in Canada
March 25, 2026
03:20 UTC
Voice Call Failures from Lithuania to Twilio Lithuania Phone Numbers
10:24 UTC
Voice Call Failures from Network Subscribers to a Subset of Twilio United States Toll-Free Numbers
10:02 UTC
SMS Delivery Failures From Network Subscribers to a Subset of Twilio Denmark Phone Numbers
14:03 UTC
MMS Delivery Delays from Twilio to T-Mobile United States
18:42 UTC
Register workflows failing with meta 403 code
17:06 UTC
Increase errors in whatsapp channel for verify
21:53 UTC
SMS Delivery Receipt Delays from Twilio to DigiTel Venezuela
00:22 UTC
SMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Vodafone Italy
March 26, 2026
10:46 UTC
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Australia
09:24 UTC
SMS Delivery Failures from Twilio to Viettel Viet Nam
18:11 UTC
Issues When Attempting to Update Whatsapp Profiles via API and Console for a Subset of Users
15:46 UTC
SMS Delivery Delays from Twilio to T-Mobile Netherlands
20:46 UTC
SMS Delivery Delays from Twilio to Beeline Kazakhstan
22:03 UTC
SMS Delivery Report Delays from a Subset of Alphanumeric Sender IDs to MobiFone Vietnam
March 27, 2026
05:59 UTC
SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico
08:58 UTC
Intermittent SMPP Connectivity in IE1 Region
05:53 UTC
Voice Call Failures from Network Subscribers to Twilio Spain Phone Numbers
17:49 UTC
SMS Delivery Delays from a Subset of Twilio Short Codes to Algar Brazil
March 28, 2026
01:59 UTC
SMS Delivery Delays and Failures from Twilio to Vietnamobile Vietnam
07:37 UTC
SMS Delivery Delays from Twilio to Orange Cameroon
March 29, 2026
No incidents reported
LeadConnector
Pinnacle Ai CRM
February 28, 2026
No incidents reported
March 01, 2026
No incidents reported
March 02, 2026
No incidents reported
March 03, 2026
No incidents reported
March 04, 2026
No incidents reported
March 05, 2026
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March 06, 2026
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March 07, 2026
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March 08, 2026
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March 09, 2026
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March 10, 2026
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March 11, 2026
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March 12, 2026
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March 13, 2026
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March 14, 2026
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March 15, 2026
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March 16, 2026
No incidents reported
March 17, 2026
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March 18, 2026
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March 19, 2026
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March 20, 2026
No incidents reported
March 21, 2026
No incidents reported
March 22, 2026
No incidents reported
March 23, 2026
No incidents reported
March 24, 2026
No incidents reported
March 25, 2026
18:04 UTC
We are investigating an issue where Business Profile updates (logos, names, timezones, and websites) are failing to save across multiple sub-accounts.
March 26, 2026
No incidents reported
March 27, 2026
No incidents reported
March 28, 2026
No incidents reported
March 29, 2026
No incidents reported
Mailgun
Email Services
February 28, 2026
No incidents reported
March 01, 2026
No incidents reported
March 02, 2026
No incidents reported
March 03, 2026
No incidents reported
March 04, 2026
No incidents reported
March 05, 2026
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March 06, 2026
No incidents reported
March 07, 2026
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March 08, 2026
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March 09, 2026
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March 10, 2026
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March 11, 2026
No incidents reported
March 12, 2026
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March 13, 2026
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March 14, 2026
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March 15, 2026
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March 16, 2026
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March 17, 2026
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March 18, 2026
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March 19, 2026
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March 20, 2026
No incidents reported
March 21, 2026
No incidents reported
March 22, 2026
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March 23, 2026
No incidents reported
March 24, 2026
No incidents reported
March 25, 2026
No incidents reported
March 26, 2026
No incidents reported
March 27, 2026
No incidents reported
March 28, 2026
No incidents reported
March 29, 2026
No incidents reported
LiveChat
Live Chat Support
February 28, 2026
No incidents reported
March 01, 2026
No incidents reported
March 02, 2026
No incidents reported
March 03, 2026
No incidents reported
March 04, 2026
No incidents reported
March 05, 2026
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March 06, 2026
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March 07, 2026
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March 08, 2026
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March 09, 2026
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March 10, 2026
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March 11, 2026
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March 12, 2026
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March 13, 2026
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March 14, 2026
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March 15, 2026
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March 16, 2026
No incidents reported
March 17, 2026
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March 18, 2026
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March 19, 2026
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March 20, 2026
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March 21, 2026
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March 22, 2026
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March 23, 2026
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March 24, 2026
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March 25, 2026
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March 26, 2026
No incidents reported
March 27, 2026
No incidents reported
March 28, 2026
No incidents reported
March 29, 2026
No incidents reported
Pinnacle Ai Website
Pinnacle Ai Website
February 28, 2026
No incidents reported
March 01, 2026
No incidents reported
March 02, 2026
No incidents reported
March 03, 2026
No incidents reported
March 04, 2026
No incidents reported
March 05, 2026
No incidents reported
March 06, 2026
No incidents reported
March 07, 2026
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March 08, 2026
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March 09, 2026
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March 10, 2026
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March 11, 2026
No incidents reported
March 12, 2026
No incidents reported
March 13, 2026
No incidents reported
March 14, 2026
No incidents reported
March 15, 2026
No incidents reported
March 16, 2026
No incidents reported
March 17, 2026
No incidents reported
March 18, 2026
No incidents reported
March 19, 2026
No incidents reported
March 20, 2026
No incidents reported
March 21, 2026
No incidents reported
March 22, 2026
No incidents reported
March 23, 2026
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March 24, 2026
No incidents reported
March 25, 2026
No incidents reported
March 26, 2026
No incidents reported
March 27, 2026
No incidents reported
March 28, 2026
No incidents reported
March 29, 2026
No incidents reported
Freshdesk
Support Ticketing
February 28, 2026
No incidents reported
March 01, 2026
No incidents reported
March 02, 2026
No incidents reported
March 03, 2026
No incidents reported
March 04, 2026
No incidents reported
March 05, 2026
No incidents reported
March 06, 2026
No incidents reported
March 07, 2026
No incidents reported
March 08, 2026
No incidents reported
March 09, 2026
No incidents reported
March 10, 2026
No incidents reported
March 11, 2026
No incidents reported
March 12, 2026
No incidents reported
March 13, 2026
No incidents reported
March 14, 2026
No incidents reported
March 15, 2026
No incidents reported
March 16, 2026
No incidents reported
March 17, 2026
No incidents reported
March 18, 2026
No incidents reported
March 19, 2026
No incidents reported
March 20, 2026
No incidents reported
March 21, 2026
No incidents reported
March 22, 2026
No incidents reported
March 23, 2026
No incidents reported
March 24, 2026
No incidents reported
March 25, 2026
12:56 UTC
Partial Service Outage – Tickets and Automation
March 26, 2026
No incidents reported
March 27, 2026
No incidents reported
March 28, 2026
No incidents reported
March 29, 2026
No incidents reported

Past Incidents Mar 23 - Mar 29, 2026

March 29, 2026

No incidents reported

March 28, 2026

Twilio
Phone Services SMS Delivery Delays and Failures from Twilio to Vietnamobile Vietnam Mar 29, 01:59AM UTC
Twilio
Phone Services SMS Delivery Delays from Twilio to Orange Cameroon Mar 28, 07:37AM UTC

March 27, 2026

Twilio
Phone Services SMS Delivery Delays from a Subset of Twilio Short Codes to Algar Brazil Mar 27, 05:49PM UTC
Twilio
Phone Services Intermittent SMPP Connectivity in IE1 Region Mar 27, 08:58AM UTC
Twilio
Phone Services SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico Mar 27, 05:59AM UTC
Twilio
Phone Services Voice Call Failures from Network Subscribers to Twilio Spain Phone Numbers Mar 27, 05:53AM UTC

March 26, 2026

Twilio
Phone Services SMS Delivery Report Delays from a Subset of Alphanumeric Sender IDs to MobiFone Vietnam Mar 26, 10:03PM UTC
Twilio
Phone Services SMS Delivery Delays from Twilio to Beeline Kazakhstan Mar 26, 08:46PM UTC
Twilio
Phone Services Issues When Attempting to Update Whatsapp Profiles via API and Console for a Subset of Users Mar 26, 06:11PM UTC
Twilio
Phone Services SMS Delivery Delays from Twilio to T-Mobile Netherlands Mar 26, 03:46PM UTC
Twilio
Phone Services SMS Delivery Delays from a Subset of Twilio Phone Numbers to Australia Mar 26, 10:46AM UTC
Twilio
Phone Services SMS Delivery Failures from Twilio to Viettel Viet Nam Mar 26, 09:24AM UTC

March 25, 2026

Twilio
Phone Services Voice Call Failures from Lithuania to Twilio Lithuania Phone Numbers Mar 26, 03:20AM UTC
Twilio
Phone Services SMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Vodafone Italy Mar 26, 12:22AM UTC
Twilio
Phone Services SMS Delivery Receipt Delays from Twilio to DigiTel Venezuela Mar 25, 09:53PM UTC
Twilio
Phone Services Register workflows failing with meta 403 code Mar 25, 06:42PM UTC
LeadConnector
Pinnacle Ai CRM We are investigating an issue where Business Profile updates (logos, names, timezones, and websit... Mar 25, 06:04PM UTC
Twilio
Phone Services Increase errors in whatsapp channel for verify Mar 25, 05:06PM UTC
Twilio
Phone Services MMS Delivery Delays from Twilio to T-Mobile United States Mar 25, 02:03PM UTC
Freshdesk
Support Ticketing Partial Service Outage – Tickets and Automation Mar 25, 12:56PM UTC
Twilio
Phone Services Voice Call Failures from Network Subscribers to a Subset of Twilio United States Toll-Free Numbers Mar 25, 10:24AM UTC
Twilio
Phone Services SMS Delivery Failures From Network Subscribers to a Subset of Twilio Denmark Phone Numbers Mar 25, 10:02AM UTC

March 24, 2026

Twilio
Phone Services User Authentication Identity API Errors in Canada Mar 25, 02:16AM UTC
Twilio
Phone Services Voice Call Failures from Twilio Phone Numbers to Claro Puerto Rico Mar 24, 04:59PM UTC
Twilio
Phone Services SMS Delivery Delays and Failures from Twilio to ISP Telecom United States Mar 24, 07:15AM UTC

March 23, 2026

Twilio
Phone Services Voice Call Failures from Twilio Phone Numbers to Telcel/Radiomovil Mexico Mar 24, 12:12AM UTC
Twilio
Phone Services On Call Engineers are Investigating Mar 23, 01:46PM UTC
Twilio
Phone Services SMS Delivery Delays from Network Subscribers to a Subset of Twilio Australia Phone Numbers Mar 23, 11:01AM UTC
Twilio
Phone Services Voice Insights Sub-Account Dashboard Impacted in US1 Mar 23, 07:40AM UTC

Maintenance Feed

March 29, 2026

Twilio
Phone Services Russia SMS Carrier Maintenance - MTT from 20:59 UTC until 01:00 UTC
Twilio
Phone Services United States SMS and MMS Carrier Maintenance - T-Mobile from 03:00 UTC until 12:00 UTC
Twilio
Phone Services United Kingdom Account Security Carrier Partner Maintenance - Vodafone from 20:00 UTC until 02:30 UTC

April 01, 2026

Twilio
Phone Services United States and Canada Twilio SMS Maintenance from 03:00 UTC until 07:00 UTC
Twilio
Phone Services United States SMS Carrier Maintenance - Verizon from 04:00 UTC until 10:00 UTC

April 08, 2026

Twilio
Phone Services United States and Canada Twilio SMS Maintenance from 03:00 UTC until 07:00 UTC
Twilio
Phone Services United States SMS Carrier Partner Maintenance from 04:00 UTC until 10:00 UTC
Twilio
Phone Services Spain SMS Carrier Maintenance - Telefonica from 23:00 UTC until 04:00 UTC
Twilio
Phone Services France SMS Carrier Partner Maintenance from 20:00 UTC until 23:00 UTC

April 15, 2026

Twilio
Phone Services United States and Canada Twilio SMS Maintenance from 03:00 UTC until 07:00 UTC

April 22, 2026

Twilio
Phone Services United States and Canada Twilio SMS Maintenance from 03:00 UTC until 07:00 UTC

April 03, 2026

Twilio
Phone Services United States SMS Carrier Maintenance - Verizon from 08:00 UTC until 14:00 UTC

March 31, 2026

Twilio
Phone Services US SMS Carrier Maintenance - Small US Carriers from 09:00 UTC until 11:00 UTC
Twilio
Phone Services United Kingdom Account Security Carrier Partner Maintenance - Three from 04:30 UTC until 06:30 UTC
Twilio
Phone Services US SMS Carrier Maintenance - Small US Carriers from 05:00 UTC until 10:00 UTC
Twilio
Phone Services US SMS Carrier Maintenance - Small US Carriers from 04:00 UTC until 10:00 UTC

March 30, 2026

Twilio
Phone Services Ireland SMS Carrier Maintenance - Three from 21:00 UTC until 06:00 UTC
Twilio
Phone Services Russia SMS Carrier Maintenance - MegaFon from 21:00 UTC until 01:00 UTC
Twilio
Phone Services United Kingdom Account Security Carrier Partner Maintenance - Three from 01:00 UTC until 04:00 UTC
Twilio
Phone Services United Kingdom Account Security Carrier Partner Maintenance - Vodafone from 21:30 UTC until 07:35 UTC
Twilio
Phone Services United States SMS and MMS Carrier Maintenance - T-Mobile from 02:00 UTC until 12:00 UTC

April 09, 2026

Twilio
Phone Services Qatar SMS Carrier Maintenance - Q-Tel and Vodafone from 21:00 UTC until 03:00 UTC

April 02, 2026

Twilio
Phone Services US SMS Carrier Maintenance - Small US Carriers from 04:00 UTC until 10:00 UTC
Twilio
Phone Services United Kingdom Account Security Carrier Partner Maintenance - Three from 04:30 UTC until 06:30 UTC
Twilio
Phone Services Canada Account Security Service Partner Maintenance from 05:00 UTC until 10:00 UTC

April 16, 2026

Twilio
Phone Services United Kingdom Account Security Carrier Partner Maintenance - EE from 22:00 UTC until 04:00 UTC