Pinnacle AI Status Monitor

Some services are experiencing issues

Phone Services

Started about 3 hours ago

SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Italy

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Italy. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Phone Services

Started about 4 hours ago

SMS Delivery Delays from Twilio to Algar Telecom Brazil

Twilio customers may be experiencing SMS delivery delays from Twilio to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Pinnacle Ai CRM

Started about 4 hours ago

Issue with Bluesky posting

We’re currently experiencing an issue with Bluesky posting. Posts may fail or not go through, starting around 06:00 AM UTC today. This is due to a partial outage on Bluesky’s side. Our team is actively monitoring the situation and will provide updates as we learn more. Thank you for your patience.

Phone Services

Started 1 day ago

SMS Delivery Delays and Failures from Twilio to Orange Guinea

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Guinea. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Phone Services

Started 5 days ago

SMS Delivery Delays from Twilio Short Codes, Long Codes, and Alphanumeric Sender IDs to Datora Br...

Twilio customers may be experiencing SMS delivery delays from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Past Incidents ‹ Apr 10 - Apr 16, 2026 ›

April 16, 2026

Phone Services SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Italy Apr 16, 10:33AM UTC

Phone Services SMS Delivery Delays from Twilio to Algar Telecom Brazil Apr 16, 10:11AM UTC

Pinnacle Ai CRM Issue with Bluesky posting Apr 16, 09:33AM UTC

April 15, 2026

Phone Services SMS Delivery Delays from Twilio Pre-Registered Sender ID to T-Mobile Czech Republic Apr 16, 01:30AM UTC

Phone Services Voice Call Failures from Network Subscribers to a Subset of Twilio Brazil Phone Numbers Apr 15, 08:48PM UTC

Phone Services User Authentication Identity Gateway API High Latency for T-Mobile in United States Apr 15, 04:47PM UTC

Phone Services User Authentication Identity Gateway API High Latency for T-Mobile in United States Apr 15, 04:46PM UTC

Email Services TLS Certificate Validation Errors for Clients Without SNI Apr 15, 01:40PM UTC

Phone Services User Authentication Identity Gateway API Failure Increase for T-Mobile in United States Apr 15, 06:59AM UTC

Phone Services User Authentication Identity SNA Failure Increase for Telkomsel in Indonesia Apr 15, 05:43AM UTC

April 14, 2026

Phone Services User Authentication Identity Gateway API High Latency for T-Mobile in United States Apr 15, 02:18AM UTC

Phone Services SMS Delivery Delays and Failures from Twilio to Orange Guinea Apr 14, 09:41PM UTC

Phone Services On Call Engineers Are Investigating an Issue with WhatsApp Sender Registration in Meta Embedded S... Apr 14, 06:14PM UTC

Phone Services SMS Delivery Delays and Failures from Twilio to Viva Cell MTS Armenia Apr 14, 02:49PM UTC

Support Ticketing Performance Degradation due to third party service Apr 14, 01:19PM UTC

Phone Services SMS Delivery Delays from Twilio to AT&T Mexico Apr 14, 08:19AM UTC

April 13, 2026

Phone Services SMS Delivery Delays from Twilio to Orange Cameroon Apr 13, 10:10PM UTC

Phone Services Unexpected 503 Errors When Connecting to Twilio APIs Apr 13, 08:13PM UTC

Phone Services SMS Delivery Failures From a Subset of Twilio Long Codes to Orange Côte d'Ivoire Apr 13, 06:42PM UTC

Phone Services User Authentication Identity SNA Failures for T-Mobile in United States Apr 13, 06:38PM UTC

Phone Services SMS Delivery Failures from Twilio to Beeline Kazakhstan Apr 13, 05:45PM UTC

Phone Services SMS Delivery Failures from Twilio to Beeline Kazakhstan Apr 13, 05:41PM UTC

April 12, 2026

Phone Services SMS Delivery Failures from a Subset of Twilio Long Codes and Alphanumeric Sender IDs to Sudani On... Apr 13, 03:13AM UTC

Phone Services SMS Delivery Failures from Brazil to a Subset of Twilio Phone Numbers Apr 12, 04:33PM UTC

Phone Services SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Brazil Apr 12, 02:48PM UTC

Phone Services SMS Delivery Delays from Twilio to Telefonica Costa Rica Apr 12, 04:03AM UTC

April 11, 2026

No incidents reported

April 10, 2026

Phone Services SMS Delivery Delays from Twilio to Datora Brazil Apr 11, 02:48AM UTC

Phone Services SMS Delivery Delays from Twilio Short Codes, Long Codes, and Alphanumeric Sender IDs to Datora Br... Apr 11, 02:48AM UTC

Phone Services SMS Delivery Delays from a Subset of Twilio Short Codes to Algar Brazil Apr 10, 03:15PM UTC

Phone Services User Authentication Identity SNA and Gateway API Failures for T-Mobile in United States Apr 10, 10:38AM UTC

Phone Services Twilio virtual phone number is unusable Apr 10, 09:44AM UTC

Phone Services User Authentication Identity API High Latency in Multiple Countries Across North America and Lati... Apr 10, 06:39AM UTC

Maintenance Feed in the next 30 days

April 22, 2026

Phone Services United States and Canada Twilio SMS Maintenance from 03:00 UTC until 07:00 UTC

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

Phone Services Japan SMS Carrier Maintenance - NTT docomo from 15:00 UTC until 21:00 UTC

Phone Services Canada SMS Carrier Maintenance - Bell Mobility from 05:00 UTC until 07:00 UTC

Phone Services United Kingdom Account Security Carrier Partner Maintenance - Three from 22:00 UTC until 23:00 UTC

April 29, 2026

Phone Services United States and Canada Twilio SMS Maintenance from 03:00 UTC until 07:00 UTC

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

April 16, 2026

Phone Services United Kingdom Account Security Carrier Partner Maintenance - EE from 22:00 UTC until 04:00 UTC

Phone Services United Kingdom SMS Carrier Maintenance - BT OnePhone from 22:00 UTC until 04:00 UTC

Phone Services United Kingdom Account Security Carrier Partner Maintenance - Three from 21:00 UTC until 02:00 UTC

Phone Services Russia SMS Carrier Maintenance - MegaFon from 20:00 UTC until 00:00 UTC

Phone Services Russia SMS Carrier Maintenance - Beeline from 21:00 UTC until 00:00 UTC

Phone Services South Africa SMS Carrier Maintenance - MTN from 21:00 UTC until 04:00 UTC

April 20, 2026

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

Phone Services France Voice Carrier Partner Maintenance from 20:00 UTC until 00:00 UTC

April 27, 2026

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

April 23, 2026

Phone Services Australia Voice Carrier Partner Maintenance from 12:00 UTC until 14:00 UTC

May 13, 2026

Phone Services Twilio Voice Maintenance from 14:00 UTC until 15:30 UTC

Phone Services United States and Canada Twilio SMS Maintenance from 03:00 UTC until 07:00 UTC

April 17, 2026

Phone Services Russia SMS Carrier Maintenance - Tele2 from 21:00 UTC until 04:00 UTC

May 06, 2026

Phone Services United States and Canada Twilio SMS Maintenance from 03:00 UTC until 07:00 UTC

May 14, 2026

Phone Services Twilio Voice Maintenance from 21:00 UTC until 22:30 UTC

Phone Services Twilio Messaging Maintenance from 21:00 UTC until 22:30 UTC

April 18, 2026

Phone Services United Kingdom Account Security Carrier Partner Maintenance - Three from 14:30 UTC until 05:00 UTC

April 19, 2026

Phone Services United States SMS and MMS Carrier Maintenance - T-Mobile from 02:00 UTC until 09:00 UTC

April 24, 2026

Phone Services Canada Account Security Service Partner Maintenance from 06:00 UTC until 10:00 UTC