Pinnacle AI Status Monitor

Some services are experiencing issues

Phone Services

Started about 19 hours ago

SMS Delivery Delays from Twilio to PT Smartfren Telecom Indonesia

Twilio customers may be experiencing SMS delivery delays from Twilio to Smartfren Telecom network subscribers in Indonesia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Phone Services

Started 1 day ago

SMS Delivery Failures from Twilio Phone Numbers to MEGACOM Kyrgyzstan

Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to MEGACOM network subscribers in Kyrgyzstan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Phone Services

Started 4 days ago

National Phone Numbers Outside of the US Blocked in 1Console

Our monitoring systems have detected a potential issue with purchasing non-US national phone numbers. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Phone Services

Started 17 days ago

Subset of AU Sender ID Registration Submissions Directly Transitioning to REJECTED

Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

Past Incidents ‹ Apr 14 - Apr 20, 2026 ›

April 20, 2026

Phone Services Customers Delayed for Emergency Address Registrations Apr 20, 05:33PM UTC

Phone Services SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to MTN Ghana Apr 20, 03:39PM UTC

Phone Services MMS Delivery Delays from a Subset of Twilio Phone Numbers to United States Apr 20, 10:28AM UTC

Support Ticketing Intermittent Connectivity Issues with Custom Mailboxes Apr 20, 10:13AM UTC

April 19, 2026

Phone Services SMS Delivery Delays from Twilio to Tigo Honduras Apr 19, 06:40AM UTC

Phone Services Voice Call Failures from Network Subscribers to Twilio Norway Phone Numbers. Apr 19, 01:29AM UTC

Phone Services Voice Call Failures from Network Subscribers to Twilio Norway Phone Numbers Apr 19, 01:25AM UTC

April 18, 2026

Phone Services SMS Delivery Delays from Twilio to Multiple Networks in India Apr 18, 08:09PM UTC

Phone Services SMS and MMS Delivery Delays and Failures Between Twilio and AT&T in United States Apr 18, 01:58AM UTC

April 17, 2026

Email Services Elevated Timeouts for Validations Apr 17, 04:45PM UTC

Phone Services SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in Germany Apr 17, 12:24PM UTC

Phone Services Voice Call Failures from Subscribers to Twilio Philippines Phone Numbers Apr 17, 08:56AM UTC

Phone Services SMS and MMS Delivery Receipt Delays from Twilio to Verizon United States Apr 17, 08:06AM UTC

April 16, 2026

Phone Services Issues Viewing Messaging Insights Apr 16, 06:26PM UTC

Phone Services SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Italy Apr 16, 10:33AM UTC

Phone Services SMS Delivery Delays from Twilio to Algar Telecom Brazil Apr 16, 10:11AM UTC

Pinnacle Ai CRM Issue with Bluesky posting Apr 16, 09:33AM UTC

Phone Services SMS Delivery Delays from Twilio Pre-Registered Sender ID to T-Mobile Czech Republic Apr 16, 01:30AM UTC

April 15, 2026

Phone Services Voice Call Failures from Network Subscribers to a Subset of Twilio Brazil Phone Numbers Apr 15, 08:48PM UTC

Phone Services User Authentication Identity Gateway API High Latency for T-Mobile in United States Apr 15, 04:47PM UTC

Phone Services User Authentication Identity Gateway API High Latency for T-Mobile in United States Apr 15, 04:46PM UTC

Email Services TLS Certificate Validation Errors for Clients Without SNI Apr 15, 01:40PM UTC

Phone Services User Authentication Identity Gateway API Failure Increase for T-Mobile in United States Apr 15, 06:59AM UTC

Phone Services User Authentication Identity SNA Failure Increase for Telkomsel in Indonesia Apr 15, 05:43AM UTC

Phone Services User Authentication Identity Gateway API High Latency for T-Mobile in United States Apr 15, 02:18AM UTC

April 14, 2026

Phone Services SMS Delivery Delays and Failures from Twilio to Orange Guinea Apr 14, 09:41PM UTC

Phone Services On Call Engineers Are Investigating an Issue with WhatsApp Sender Registration in Meta Embedded S... Apr 14, 06:14PM UTC

Phone Services SMS Delivery Delays and Failures from Twilio to Viva Cell MTS Armenia Apr 14, 02:49PM UTC

Support Ticketing Performance Degradation due to third party service Apr 14, 01:19PM UTC

Phone Services SMS Delivery Delays from Twilio to AT&T Mexico Apr 14, 08:19AM UTC

Maintenance Feed in the next 30 days

June 05, 2026

Phone Services Russia SMS Carrier Maintenance - Volna mobile, Win Mobile and Personnal Communicational from 19:00 UTC until 00:00 UTC

June 04, 2026

Phone Services United States and Canada Twilio SMS and MMS Maintenance from 03:00 UTC until 07:00 UTC

Phone Services Netherlands SMS Carrier Maintenance - KPN from 22:05 UTC until 00:00 UTC

Phone Services Australia Voice Carrier Partner Maintenance from 11:00 UTC until 12:00 UTC

Phone Services Russia SMS Carrier Maintenance - MegaFon from 20:00 UTC until 00:00 UTC

June 11, 2026

Phone Services United States and Canada Twilio SMS and MMS Maintenance from 03:00 UTC until 07:00 UTC

June 18, 2026

Phone Services United States and Canada Twilio SMS and MMS Maintenance from 03:00 UTC until 07:00 UTC

June 25, 2026

Phone Services United States and Canada Twilio SMS and MMS Maintenance from 03:00 UTC until 07:00 UTC

June 10, 2026

Phone Services Peru SMS Carrier Partner Maintenance from 03:30 UTC until 04:30 UTC

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

June 15, 2026

Phone Services Twilio Voice Maintenance from 14:00 UTC until 15:30 UTC

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

June 08, 2026

Phone Services United States MMS Carrier Partner Maintenance from 08:00 UTC until 09:30 UTC

Phone Services Australia Voice Carrier Partner Maintenance from 11:00 UTC until 12:00 UTC

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

June 09, 2026

Phone Services United States MMS Carrier Partner Maintenance from 08:00 UTC until 10:00 UTC

Phone Services Netherlands Account Security Carrier Partner Maintenance - KPN from 04:00 UTC until 05:30 UTC

Phone Services Australia Voice Carrier Partner Maintenance from 11:00 UTC until 12:00 UTC

June 03, 2026

Phone Services Japan SMS Carrier Maintenance - NTT docomo from 12:00 UTC until 13:00 UTC

Phone Services Mexico SMS Carrier Partner Maintenance from 04:00 UTC until 06:00 UTC

Phone Services US SMS Carrier Maintenance - Small US Carriers from 04:00 UTC until 08:00 UTC

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

Phone Services Russia SMS Carrier Maintenance - MTT from 19:00 UTC until 03:00 UTC

Phone Services United States SMS and MMS Carrier Maintenance - T-Mobile from 03:00 UTC until 11:00 UTC

Phone Services Russia SMS Carrier Maintenance - MegaFon from 20:00 UTC until 00:00 UTC

Phone Services United States SMS Carrier Maintenance - Liberty from 02:00 UTC until 06:30 UTC

June 02, 2026

Phone Services Malaysia SMS Carrier Maintenance - Tune Talk from 16:00 UTC until 16:15 UTC

Phone Services Russia SMS Carrier Maintenance - MegaFon from 20:00 UTC until 00:00 UTC

June 12, 2026

Phone Services Canada Account Security Service Partner Maintenance from 04:00 UTC until 08:00 UTC

June 29, 2026

Phone Services Twilio Voice Maintenance from 13:00 UTC until 14:30 UTC

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

June 17, 2026

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

June 22, 2026

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

June 24, 2026

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

June 06, 2026

Phone Services Belarus SMS Carrier Maintenance - life:) from 21:00 UTC until 05:00 UTC

July 02, 2026

Phone Services United States and Canada Twilio SMS and MMS Maintenance from 03:00 UTC until 07:00 UTC