Pinnacle AI Status Monitor

Some services are experiencing issues

Phone Services

Started about 18 hours ago

SMS Delivery Delays from Twilio to PT Smartfren Telecom Indonesia

Twilio customers may be experiencing SMS delivery delays from Twilio to Smartfren Telecom network subscribers in Indonesia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Phone Services

Started 1 day ago

SMS Delivery Failures from Twilio Phone Numbers to MEGACOM Kyrgyzstan

Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to MEGACOM network subscribers in Kyrgyzstan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Phone Services

Started 4 days ago

National Phone Numbers Outside of the US Blocked in 1Console

Our monitoring systems have detected a potential issue with purchasing non-US national phone numbers. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Phone Services

Started 17 days ago

Subset of AU Sender ID Registration Submissions Directly Transitioning to REJECTED

Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

Past Incidents ‹ Apr 21 - Apr 27, 2026 ›

April 27, 2026

Phone Services SMS Delivery Receipt Delays from Twilio to Globe Philippines Apr 28, 01:07AM UTC

Phone Services SMS Delivery Delays and Failures From a Subset of Twilio Alphanumeric Sender IDs and Long Codes t... Apr 27, 09:29PM UTC

Phone Services SMS Delivery Delays from Twilio Phone Numbers to Orange Cameroon Apr 27, 03:44PM UTC

Phone Services Programmable Messaging - Service Interruption With Programmable Messaging for a Percentage of Mes... Apr 27, 04:28AM UTC

April 26, 2026

No incidents reported

April 25, 2026

Phone Services SMS Delivery Failures from Twilio to Telefonica Peru Apr 25, 09:00PM UTC

Phone Services SMS Delivery Delays from Twilio to Etisalat Afghanistan Apr 25, 08:16AM UTC

April 24, 2026

Phone Services Delays in Whatsapp Template Approvals Apr 25, 12:04AM UTC

Pinnacle Ai CRM Meta (Facebook, Instagram, Threads) Post Publishing Partial Outage Apr 24, 06:56AM UTC

Phone Services User Authentication Identity Gateway API Failure Increase to Multiple Networks in United States Apr 24, 06:05AM UTC

April 23, 2026

Phone Services Delay in Transcription Processing Apr 23, 06:16PM UTC

Phone Services Intermittent Issues with API Recording Downloads Apr 23, 05:31PM UTC

Phone Services SMS Delivery Delays from Twilio to Antel Uruguay Apr 23, 03:13PM UTC

Phone Services SMS Delivery Delays and Failures from Twilio Phone Numbers to Etisalat Afghanistan Apr 23, 02:07PM UTC

Phone Services SMS Delivery Delays from Twilio to Orange Cameroon Apr 23, 07:39AM UTC

Support Ticketing Partial outage due to third party service Apr 23, 04:22AM UTC

April 22, 2026

Phone Services SMS Delivery Delays from Twilio to Tigo Honduras Apr 22, 09:35PM UTC

Phone Services SMS Delivery Failures from Twilio to Movicel Angola Apr 22, 06:01PM UTC

Phone Services SMS Delivery Delays from Twilio to Movistar Chile Apr 22, 03:59PM UTC

Phone Services SMS Delivery Receipt Delays from Twilio to Multiple Networks in United Kingdom Apr 22, 10:33AM UTC

April 21, 2026

Phone Services SMS Delivery Delays from Twilio to MTN Benin Apr 21, 04:54PM UTC

Phone Services Issue with Phone Number Port In Apr 21, 12:21PM UTC

Phone Services SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to United States Apr 21, 10:46AM UTC

Maintenance Feed in the next 30 days

June 05, 2026

Phone Services Russia SMS Carrier Maintenance - Volna mobile, Win Mobile and Personnal Communicational from 19:00 UTC until 00:00 UTC

June 03, 2026

Phone Services United States and Canada Twilio SMS and MMS Maintenance from 03:00 UTC until 07:00 UTC

Phone Services Japan SMS Carrier Maintenance - NTT docomo from 12:00 UTC until 13:00 UTC

Phone Services Mexico SMS Carrier Partner Maintenance from 04:00 UTC until 06:00 UTC

Phone Services US SMS Carrier Maintenance - Small US Carriers from 04:00 UTC until 08:00 UTC

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

Phone Services Russia SMS Carrier Maintenance - MTT from 19:00 UTC until 03:00 UTC

Phone Services Russia SMS Carrier Maintenance - MegaFon from 20:00 UTC until 00:00 UTC

June 10, 2026

Phone Services United States and Canada Twilio SMS and MMS Maintenance from 03:00 UTC until 07:00 UTC

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

June 17, 2026

Phone Services United States and Canada Twilio SMS and MMS Maintenance from 03:00 UTC until 07:00 UTC

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

June 24, 2026

Phone Services United States and Canada Twilio SMS and MMS Maintenance from 03:00 UTC until 07:00 UTC

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

June 09, 2026

Phone Services Peru SMS Carrier Partner Maintenance from 03:30 UTC until 04:30 UTC

Phone Services United States MMS Carrier Partner Maintenance from 08:00 UTC until 10:00 UTC

Phone Services Netherlands Account Security Carrier Partner Maintenance - KPN from 04:00 UTC until 05:30 UTC

Phone Services Australia Voice Carrier Partner Maintenance from 11:00 UTC until 12:00 UTC

June 15, 2026

Phone Services Twilio Voice Maintenance from 14:00 UTC until 15:30 UTC

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

June 04, 2026

Phone Services Netherlands SMS Carrier Maintenance - KPN from 22:05 UTC until 00:00 UTC

Phone Services Australia Voice Carrier Partner Maintenance from 11:00 UTC until 12:00 UTC

Phone Services Russia SMS Carrier Maintenance - MegaFon from 20:00 UTC until 00:00 UTC

June 08, 2026

Phone Services United States MMS Carrier Partner Maintenance from 08:00 UTC until 09:30 UTC

Phone Services Australia Voice Carrier Partner Maintenance from 11:00 UTC until 12:00 UTC

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

June 02, 2026

Phone Services Malaysia SMS Carrier Maintenance - Tune Talk from 16:00 UTC until 16:15 UTC

Phone Services United States SMS Carrier Partner Maintenance from 05:00 UTC until 13:00 UTC

Phone Services Russia SMS Carrier Maintenance - MegaFon from 20:00 UTC until 00:00 UTC

Phone Services United States SMS and MMS Carrier Maintenance - T-Mobile from 03:00 UTC until 11:00 UTC

Phone Services United States SMS Carrier Maintenance - Liberty from 02:00 UTC until 06:30 UTC

June 12, 2026

Phone Services Canada Account Security Service Partner Maintenance from 04:00 UTC until 08:00 UTC

June 29, 2026

Phone Services Twilio Voice Maintenance from 13:00 UTC until 14:30 UTC

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

June 22, 2026

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

June 06, 2026

Phone Services Belarus SMS Carrier Maintenance - life:) from 21:00 UTC until 05:00 UTC

July 01, 2026

Phone Services United States and Canada Twilio SMS and MMS Maintenance from 03:00 UTC until 07:00 UTC