Pinnacle AI Status Monitor

Some services are experiencing issues

Phone Services

Started about 15 hours ago

SMS Delivery Delays from Twilio to PT Smartfren Telecom Indonesia

Twilio customers may be experiencing SMS delivery delays from Twilio to Smartfren Telecom network subscribers in Indonesia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Phone Services

Started 1 day ago

SMS Delivery Failures from Twilio Phone Numbers to MEGACOM Kyrgyzstan

Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to MEGACOM network subscribers in Kyrgyzstan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Phone Services

Started 3 days ago

National Phone Numbers Outside of the US Blocked in 1Console

Our monitoring systems have detected a potential issue with purchasing non-US national phone numbers. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Phone Services

Started 17 days ago

Subset of AU Sender ID Registration Submissions Directly Transitioning to REJECTED

Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

Past Incidents ‹ Apr 28 - May 04, 2026 ›

May 04, 2026

Phone Services SMS Delivery Delays from Twilio to TIGO / COMCEL Guatemala May 4, 02:23AM UTC

May 03, 2026

Phone Services Voice Call Audio Quality Degradation Between Twilio Phone Numbers and Multiple Networks in United... May 2, 06:00PM UTC

May 02, 2026

Phone Services Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in United... May 1, 06:20PM UTC

Pinnacle Ai CRM Delay in Smartlists Sync May 1, 02:47PM UTC

May 01, 2026

Phone Services SMS Delivery Delays from Twilio to Tigo Honduras May 1, 06:01AM UTC

Phone Services Voice Call Audio Quality Degradation Between Twilio Phone Numbers and Multiple Networks in United... Apr 30, 07:06PM UTC

Phone Services Latency and Timeouts for Phone Numbers API Search Apr 30, 06:18PM UTC

Phone Services SMS Delivery Delays and Failures Between a Subset of Twilio Short Codes and Telcel in Mexico Apr 30, 04:59PM UTC

April 30, 2026

Phone Services SMS Delivery Delays from Twilio to Orange Cameroon Apr 30, 07:20AM UTC

Phone Services New Accounts Are Being Incorrectly Identified as Legacy Whatsapp Account Apr 29, 05:40PM UTC

April 29, 2026

Phone Services Voice Call Failures from Network Subscribers to Twilio Sweden Phone Numbers Apr 29, 10:23AM UTC

Phone Services SMS Delivery Delays from Twilio to Telefonica Costa Rica Apr 29, 04:52AM UTC

Phone Services SMS Delivery Delays from Twilio to Orange Cameroon Apr 28, 08:53PM UTC

Phone Services User Authentication Identity Gateway API High Latency for T-Mobile in United States Apr 28, 03:37PM UTC

Phone Services SMS Delivery Delays and Failures from Twilio to MTS Russia Apr 28, 03:34PM UTC

April 28, 2026

Phone Services SMS Delivery Receipt Delays from Twilio to Globe Philippines Apr 28, 01:07AM UTC

Phone Services SMS Delivery Delays and Failures From a Subset of Twilio Alphanumeric Sender IDs and Long Codes t... Apr 27, 09:29PM UTC

Phone Services SMS Delivery Delays from Twilio Phone Numbers to Orange Cameroon Apr 27, 03:44PM UTC

Maintenance Feed in the next 30 days

June 06, 2026

Phone Services Russia SMS Carrier Maintenance - Volna mobile, Win Mobile and Personnal Communicational from 19:00 UTC until 00:00 UTC

June 04, 2026

Phone Services United States and Canada Twilio SMS and MMS Maintenance from 03:00 UTC until 07:00 UTC

Phone Services Japan SMS Carrier Maintenance - NTT docomo from 12:00 UTC until 13:00 UTC

Phone Services Australia Voice Carrier Partner Maintenance from 11:00 UTC until 12:00 UTC

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

Phone Services Russia SMS Carrier Maintenance - MTT from 19:00 UTC until 03:00 UTC

Phone Services Russia SMS Carrier Maintenance - MegaFon from 20:00 UTC until 00:00 UTC

June 11, 2026

Phone Services United States and Canada Twilio SMS and MMS Maintenance from 03:00 UTC until 07:00 UTC

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

June 18, 2026

Phone Services United States and Canada Twilio SMS and MMS Maintenance from 03:00 UTC until 07:00 UTC

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

June 25, 2026

Phone Services United States and Canada Twilio SMS and MMS Maintenance from 03:00 UTC until 07:00 UTC

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

June 10, 2026

Phone Services Peru SMS Carrier Partner Maintenance from 03:30 UTC until 04:30 UTC

June 16, 2026

Phone Services Twilio Voice Maintenance from 14:00 UTC until 15:30 UTC

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

June 05, 2026

Phone Services Netherlands SMS Carrier Maintenance - KPN from 22:05 UTC until 00:00 UTC

Phone Services Russia SMS Carrier Maintenance - MegaFon from 20:00 UTC until 00:00 UTC

June 08, 2026

Phone Services United States MMS Carrier Partner Maintenance from 08:00 UTC until 09:30 UTC

Phone Services Australia Voice Carrier Partner Maintenance from 11:00 UTC until 12:00 UTC

June 09, 2026

Phone Services United States MMS Carrier Partner Maintenance from 08:00 UTC until 10:00 UTC

Phone Services Netherlands Account Security Carrier Partner Maintenance - KPN from 04:00 UTC until 05:30 UTC

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

Phone Services Australia Voice Carrier Partner Maintenance from 11:00 UTC until 12:00 UTC

June 03, 2026

Phone Services Malaysia SMS Carrier Maintenance - Tune Talk from 16:00 UTC until 16:15 UTC

Phone Services Mexico SMS Carrier Partner Maintenance from 04:00 UTC until 06:00 UTC

Phone Services US SMS Carrier Maintenance - Small US Carriers from 04:00 UTC until 08:00 UTC

Phone Services Russia SMS Carrier Maintenance - MegaFon from 20:00 UTC until 00:00 UTC

Phone Services United States SMS and MMS Carrier Maintenance - T-Mobile from 03:00 UTC until 11:00 UTC

Phone Services United States SMS Carrier Maintenance - Liberty from 02:00 UTC until 06:30 UTC

June 12, 2026

Phone Services Canada Account Security Service Partner Maintenance from 04:00 UTC until 08:00 UTC

June 02, 2026

Phone Services United States SMS Carrier Maintenance - Liberty from 02:00 UTC until 06:30 UTC

Phone Services United States SMS Carrier Partner Maintenance from 05:00 UTC until 13:00 UTC

June 30, 2026

Phone Services Twilio Voice Maintenance from 13:00 UTC until 14:30 UTC

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

June 23, 2026

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

June 07, 2026

Phone Services Belarus SMS Carrier Maintenance - life:) from 21:00 UTC until 05:00 UTC