Pinnacle AI Status Monitor

Some services are experiencing issues

Phone Services

Started about 14 hours ago

SMS Delivery Delays from Twilio to Unitel Angola

Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Phone Services

Started about 16 hours ago

Voice Call Failures From Twilio Phone Numbers to United States

Twilio customers may be experiencing voice call failures from subset of Twilio Phone Numbers to network subscribers in the United States, impacting a subset of phone numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Phone Services

Started 1 day ago

Voice Call Post Dial Delay and Failures from Twilio Phone Numbers to Claro Guatemala

Twilio customers may be experiencing voice call post dial delay and failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Phone Services

Started 11 days ago

Voice Call Failures From Twilio Phone Numbers to Reliance Jio India

Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Past Incidents ‹ Jun 10 - Jun 16, 2026 ›

June 16, 2026

Phone Services Whatsapp Media Message Delivery Errors Jun 16, 04:42PM UTC

Email Services Delayed logs in US region Jun 16, 02:28PM UTC

Pinnacle Ai CRM Some services are down Jun 16, 02:15PM UTC

Pinnacle Ai CRM Some services are down Jun 16, 01:55PM UTC

Pinnacle Ai CRM Some services are down Jun 16, 01:11PM UTC

Phone Services SMS Delivery Failures from Twilio to Multiple Networks in India Jun 16, 11:50AM UTC

June 15, 2026

Phone Services SMS Delivery Delays and Failures from Twilio Phone Numbers to H3G Sweden Jun 15, 10:21PM UTC

Phone Services SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple ... Jun 15, 07:52PM UTC

Phone Services User Authentication Identity Gateway API Failure Increase and Gateway API High Latency for Verizo... Jun 15, 05:06PM UTC

Phone Services User Authentication Identity Gateway API Failure Increase in Canada Jun 15, 04:19PM UTC

Phone Services SMS Delivery Failures from Brazil to a Subset of Twilio Short Codes Jun 15, 03:32PM UTC

Support Ticketing Degraded Performance in Freshdesk Jun 15, 02:36PM UTC

Support Ticketing Performance Degradation in EUC Region Jun 15, 09:52AM UTC

June 14, 2026

Phone Services SMS Delivery Delays from Twilio to Smart Philippines Jun 14, 10:03AM UTC

June 13, 2026

No incidents reported

June 12, 2026

Pinnacle Ai CRM Some services are degraded Jun 12, 02:37PM UTC

Phone Services Delivery Delays and Failures from WhatsApp, Verify, Conversations, and Messenger Platform Jun 12, 01:56PM UTC

Phone Services SMS Delivery Delays and Failures from Twilio Phone Numbers to Claro Chile Jun 12, 06:29AM UTC

Phone Services SMS Delivery Delays from Twilio Phone Numbers to Tigo Paraguay Jun 12, 05:00AM UTC

Phone Services SMS Delivery Receipt Delays from Twilio Phone Numbers to Movilnet Venezuela Jun 12, 02:33AM UTC

Phone Services SMS Delivery Delays from Twilio to Glo Nigeria Jun 12, 12:19AM UTC

June 11, 2026

Phone Services SMS Delivery Delays and Failures from Network Subscribers to a Subset of Twilio United Kingdom Lo... Jun 11, 08:30PM UTC

Phone Services User Authentication Identity Gateway API Failure Increase in Canada Jun 11, 06:32AM UTC

June 10, 2026

Phone Services SMS Delivery Delays from Twilio to MTN Zambia Jun 10, 07:13PM UTC

Phone Services SMS Delivery Failures from Twilio Long Codes to Orange Polska Poland Jun 10, 07:12PM UTC

Support Ticketing Performance Degradation in US Region Jun 10, 05:15PM UTC

Phone Services SMS Delivery Receipt Delays and Delivery Delays from Twilio to Vodafone Omnitel Italy Jun 10, 09:39AM UTC

Phone Services SMS Delivery Delays and Failures from Twilio to Babilon-M Tajikistan Jun 10, 06:19AM UTC

Maintenance Feed in the next 30 days

July 30, 2026

Phone Services United States and Canada Twilio SMS and MMS Maintenance from 03:00 UTC until 07:00 UTC

Phone Services Indonesia SMS Carrier Maintenance - XL Axiata from 17:00 UTC until 20:00 UTC

July 29, 2026

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

Phone Services Czech Republic Voice Carrier Partner Maintenance from 21:00 UTC until 03:00 UTC

Phone Services US SMS Carrier Maintenance - Small US Carriers from 03:00 UTC until 05:00 UTC

Phone Services Russia SMS Carrier Maintenance - MegaFon from 20:00 UTC until 00:00 UTC

Phone Services Russia SMS Carrier Maintenance - Sotovaja Svjaz MOTIV from 18:20 UTC until 21:00 UTC

July 28, 2026

Phone Services Czech Republic Voice Carrier Partner Maintenance from 21:00 UTC until 03:00 UTC

Phone Services France SMS Carrier Partner Maintenance from 20:00 UTC until 00:00 UTC

Phone Services Uzbekistan SMS Carrier Maintenance - Uzmobile from 19:00 UTC until 22:00 UTC

Phone Services Russia SMS Carrier Maintenance - MegaFon from 20:00 UTC until 00:00 UTC

Phone Services United Kingdom Account Security Carrier Partner Maintenance - Vodafone from 22:00 UTC until 02:45 UTC

August 06, 2026

Phone Services United States and Canada Twilio SMS and MMS Maintenance from 03:00 UTC until 07:00 UTC

Phone Services Japan SMS Carrier Maintenance - Rakuten from 13:00 UTC until 20:00 UTC

August 20, 2026

Phone Services United States and Canada Twilio SMS and MMS Maintenance from 03:00 UTC until 07:00 UTC

August 27, 2026

Phone Services United States and Canada Twilio SMS and MMS Maintenance from 03:00 UTC until 07:00 UTC

August 13, 2026

Phone Services United States and Canada Twilio SMS and MMS Maintenance from 03:00 UTC until 07:00 UTC

August 14, 2026

Phone Services Twilio Voice Maintenance from 21:00 UTC until 04:00 UTC

Phone Services Twilio Messaging Maintenance from 21:00 UTC until 04:00 UTC

August 15, 2026

Phone Services Twilio Voice Maintenance from 21:00 UTC until 04:00 UTC

Phone Services Twilio Messaging Maintenance from 21:00 UTC until 04:00 UTC

August 21, 2026

Phone Services Twilio Voice Maintenance from 21:00 UTC until 04:00 UTC

Phone Services Twilio Messaging Maintenance from 21:00 UTC until 04:00 UTC

August 22, 2026

Phone Services Twilio Voice Maintenance from 21:00 UTC until 04:00 UTC

Phone Services Twilio Messaging Maintenance from 21:00 UTC until 04:00 UTC

August 18, 2026

Phone Services France Account Security Carrier Partner Maintenance - Orange from 05:30 UTC until 09:30 UTC

August 05, 2026

Phone Services New Zealand Voice Carrier Partner Maintenance from 10:00 UTC until 12:00 UTC

Phone Services Japan SMS Carrier Maintenance - Rakuten from 13:00 UTC until 20:00 UTC

August 12, 2026

Phone Services New Zealand Voice Carrier Partner Maintenance from 10:00 UTC until 12:00 UTC

August 25, 2026

Phone Services Japan SMS Carrier Maintenance - Rakuten from 13:00 UTC until 20:00 UTC

August 26, 2026

Phone Services Japan SMS Carrier Maintenance - Rakuten from 13:00 UTC until 20:00 UTC

August 03, 2026

Phone Services United Kingdom SMS Carrier Maintenance - O2 from 20:30 UTC until 05:00 UTC

August 16, 2026

Phone Services United Kingdom Account Security Carrier Partner Maintenance - EE from 21:30 UTC until 04:00 UTC

July 31, 2026

Phone Services Russia SMS Carrier Maintenance - MegaFon from 21:00 UTC until 22:00 UTC