Pinnacle AI Status Monitor

Some services are experiencing issues

Phone Services

Started about 6 hours ago

User Authentication Identity Gateway API Failure Increase for EnStream in Canada

Twilio customers may be experiencing User Authentication Identity Gateway API failure increase for EnStream in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Phone Services

Started about 8 hours ago

SMS Delivery Delays from Twilio to Unitel Angola

Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Phone Services

Started about 10 hours ago

Voice Call Failures from a Subset of Twilio Phone Numbers to United States

Twilio customers may be experiencing voice call failures from subset of Twilio Phone Numbers to network subscribers in the United States, impacting a subset of phone numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Phone Services

Started 1 day ago

Voice Call Post Dial Delay and Failures from Twilio Phone Numbers to Claro Guatemala

Twilio customers may be experiencing voice call post dial delay and failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Phone Services

Started 11 days ago

Voice Call Failures From Twilio Phone Numbers to Reliance Jio India

Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Past Incidents ‹ Jun 24 - Jun 30, 2026 ›

June 30, 2026

Phone Services SMS Delivery Delays and Failures from Twilio Phone Numbers to MTN Nigeria Jun 30, 07:57PM UTC

Phone Services SMS Delivery Delays and Failures from Twilio Phone Numbers to Yettel Bulgaria Jun 30, 12:03PM UTC

Phone Services SMS Delivery Delays from Twilio to MTS Russia Jun 30, 05:00AM UTC

June 29, 2026

Phone Services SMS Delivery Delays from Twilio Phone Numbers to Tigo Paraguay Jun 29, 07:22PM UTC

Phone Services SMS Delivery Delays from Twilio Phone Numbers to Smart Cambodia Jun 29, 12:13PM UTC

Phone Services SMS Delivery Delays from Twilio Phone Numbers to Lycamobile United Kingdom Jun 29, 10:38AM UTC

Phone Services SMS Delivery Delays from Twilio to Etisalat United Arab Emirates Jun 29, 08:58AM UTC

Phone Services Issues Accessing the Subaccounts Tab in Voice Insights Jun 29, 07:50AM UTC

June 28, 2026

Phone Services SMS Delivery Delays from Twilio to Lycamobile United Kingdom Jun 28, 03:41PM UTC

June 27, 2026

Phone Services SMS Delivery Delays from Twilio to MTN Nigeria Jun 27, 10:03PM UTC

Phone Services SMS Delivery Delays from Twilio to Telefonica El Salvador Jun 27, 09:22PM UTC

Phone Services SMS Delivery Delays and Failures from Twilio to Access Malawi Jun 27, 09:43AM UTC

June 26, 2026

Phone Services SMS Delivery Failures from a Subset of Twilio Long Codes to Globe Philippines Jun 26, 05:32PM UTC

Phone Services SMS Delivery Failures from Twilio to Multiple Networks in Multiple Countries in the Middle East Jun 26, 11:55AM UTC

Pinnacle Ai CRM Some services are down Jun 26, 07:39AM UTC

Phone Services SMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Multiple Networks in Phili... Jun 26, 05:40AM UTC

June 25, 2026

Phone Services SMS Delivery Delays from Twilio to Wind tre Italy Jun 25, 11:30PM UTC

Phone Services SMS Delivery Delays and Failures From Bitel In Peru To a Subset Of Twilio Shortcode Jun 25, 11:28PM UTC

Phone Services Intermittent Issues with Inbound Message Status Updates Across Multiple Channels Jun 25, 09:14PM UTC

Phone Services Voice Call Failures and Audio Quality Degradation from Italy to a Subset of Twilio Italy Phone Nu... Jun 25, 11:13AM UTC

Phone Services SMS Delivery Delays and Failures from a Subset of Twilio Sender IDs to SmartFren Indonesia Jun 25, 03:32AM UTC

June 24, 2026

Phone Services SMS Delivery Delays from Twilio Phone Numbers to Telefonica Venezuela Jun 24, 11:05PM UTC

Phone Services Messaging Service Whatsapp Geo Match Degraded Jun 24, 06:16PM UTC

Phone Services User Authentication Identity SNA Failure Increase and Gateway API Failure Increase for EE in Unit... Jun 24, 02:54PM UTC

Phone Services SMS Delivery Delays and Failures from Twilio to Orange Botswana Jun 24, 11:45AM UTC

Maintenance Feed in the next 30 days

July 30, 2026

Phone Services United States and Canada Twilio SMS and MMS Maintenance from 03:00 UTC until 07:00 UTC

July 29, 2026

Phone Services Russia SMS Carrier Maintenance - Tele2 from 20:00 UTC until 00:00 UTC

Phone Services Czech Republic Voice Carrier Partner Maintenance from 21:00 UTC until 03:00 UTC

Phone Services US SMS Carrier Maintenance - Small US Carriers from 03:00 UTC until 05:00 UTC

Phone Services Russia SMS Carrier Maintenance - MegaFon from 20:00 UTC until 00:00 UTC

Phone Services Russia SMS Carrier Maintenance - Sotovaja Svjaz MOTIV from 18:20 UTC until 21:00 UTC

July 28, 2026

Phone Services Czech Republic Voice Carrier Partner Maintenance from 21:00 UTC until 03:00 UTC

Phone Services France SMS Carrier Partner Maintenance from 20:00 UTC until 00:00 UTC

Phone Services Malaysia SMS Carrier Maintenance - Celcom from 14:00 UTC until 16:00 UTC

Phone Services Uzbekistan SMS Carrier Maintenance - Uzmobile from 19:00 UTC until 22:00 UTC

Phone Services Russia SMS Carrier Maintenance - MegaFon from 20:00 UTC until 00:00 UTC

Phone Services Kyrgyzstan SMS Carrier Maintenance - O! from 18:30 UTC until 19:00 UTC

August 06, 2026

Phone Services United States and Canada Twilio SMS and MMS Maintenance from 03:00 UTC until 07:00 UTC

Phone Services Japan SMS Carrier Maintenance - Rakuten from 13:00 UTC until 20:00 UTC

August 20, 2026

Phone Services United States and Canada Twilio SMS and MMS Maintenance from 03:00 UTC until 07:00 UTC

August 27, 2026

Phone Services United States and Canada Twilio SMS and MMS Maintenance from 03:00 UTC until 07:00 UTC

August 13, 2026

Phone Services United States and Canada Twilio SMS and MMS Maintenance from 03:00 UTC until 07:00 UTC

August 14, 2026

Phone Services Twilio Voice Maintenance from 21:00 UTC until 04:00 UTC

Phone Services Twilio Messaging Maintenance from 21:00 UTC until 04:00 UTC

August 15, 2026

Phone Services Twilio Voice Maintenance from 21:00 UTC until 04:00 UTC

Phone Services Twilio Messaging Maintenance from 21:00 UTC until 04:00 UTC

August 21, 2026

Phone Services Twilio Voice Maintenance from 21:00 UTC until 04:00 UTC

Phone Services Twilio Messaging Maintenance from 21:00 UTC until 04:00 UTC

August 22, 2026

Phone Services Twilio Voice Maintenance from 21:00 UTC until 04:00 UTC

Phone Services Twilio Messaging Maintenance from 21:00 UTC until 04:00 UTC

August 18, 2026

Phone Services France Account Security Carrier Partner Maintenance - Orange from 05:30 UTC until 09:30 UTC

August 05, 2026

Phone Services New Zealand Voice Carrier Partner Maintenance from 10:00 UTC until 12:00 UTC

Phone Services Japan SMS Carrier Maintenance - Rakuten from 13:00 UTC until 20:00 UTC

August 12, 2026

Phone Services New Zealand Voice Carrier Partner Maintenance from 10:00 UTC until 12:00 UTC

August 25, 2026

Phone Services Japan SMS Carrier Maintenance - Rakuten from 13:00 UTC until 20:00 UTC

August 26, 2026

Phone Services Japan SMS Carrier Maintenance - Rakuten from 13:00 UTC until 20:00 UTC

August 03, 2026

Phone Services United Kingdom SMS Carrier Maintenance - O2 from 20:30 UTC until 05:00 UTC